Princess Cruises, Enchanted Princess, Western Mediterranean and Atlantic
By Wendy on 28/05/2022
This was a very enjoyable cruise, more for the journey than the destinations which were northern Spain and the Canaries. A new ship, it was impeccable and the staff were charming. We had slight reservations as Princess have elected to go wholeheartedly down the Medallion route, digitising many of the processes onboard eg food and drink ordering, accessing daily activities. The concept is impressive, though there are occasions where having access to paper copy would be nice eg bar cocktail menu. On our cruise they really hadn't got the systems working as any of us would have hoped, including the service staff who were coping manfully with slow hand held terminals. However, they are addressing issues and I know some upgrades to the app have occurred already. Hopefully all problems will soon be sorted and it sure is nice to have your stateroom door unlocked for you as you approach.