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Iona, Northern Europe

Ship too large to get into the advertised port of Geiranger - seems a pretty basic mistake to make !
Itinerary changed 3 times .
Left Southampton late - first destination cancelled , captain said he would try & take us on a “ cruise by “ fijord instead - never updated us - we entered a fiord 36 hours later and we had no idea where we were - communication awful .
On 2 further ports the embarkation time was altered whilst people were ashore & we had no idea until we returned to the ship - the port stop was lengthened & we would have done more ashore if we had known - on one occasion it was changed from 5.30 pm aboard until 8.30 pm ! 3 hours - we returned early to find we hadn’t needed to . Terrible communication & felt very disorganised .
Last 48 hours never heard off the captain !
Never had this experience on previous P&O cruises .

Susanna louise

Post Date: 04/07/2022

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