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Aurora, Eastern Mediterranean

3

We have cruised with P & O many times on different ship including Aurora. We were disappointed to find that P & O have made a lot of cutbacks since our last cruise. Cabins were "tired" and needed refurbishment, evening turn-out has been done away with, food menus in the Medina restaurant have been severely cut back on - not such a choice of dishes and also quality not as good. Whilst serving staff were very good we observed that because of shortages they were really stretched with what they were expected to do. A lot of the serving staff seemed to be in the process of being trained on-the-job by the more experience staff. Overall, our experience did not meet up with our expectations and we felt that we did not get value for money, especially bearing in mind that prices have increased substantially as a result of Covid. Also, The P & O app which we were required to use onboard for booking restaurant, theatre seats, and account checking did work properly.

Christine
Post Date: 06/10/2022
Score
Cruise Overall
3
Ship Overall
3
Dining
2
Service Onboard
4
Accommodation
2
Public Rooms
3
Boarding & Disembarking
3
Excursions
4
Value for Money
2
Review Images
Customer Reviews
Graham wrote a review in Aug, 2021
Arcadia is an adult only ship. The crew from the Captain down were excellent and the cabin steward was exceptional. The food was very good at all times and in all restaurants. The morning messages...
Marion wrote a review in Aug, 2021
treated like royalty by staff although in one of the ordinary cabins. staff excellent and destinations wonderful
Nick wrote a review in Aug, 2021
Covid testing excellent, very well organised. Embarking, an absolute fiasco, queing for well over an hour and by the time we were actually on the ship, over two hours. Our acknowledged booking to eat ...
Skelly wrote a review in Aug, 2021
Iona maiden voyage 7th August, one week no ports touring the UK. The weather was not good, not P&O fault but did detract as a UK based holiday. We had a new conservatory mini suite that was absolutely...

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