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Viking Hervor, Rhine

3

Recently returned from a Viking Rhine trip on 10/14.
The good:
Rhine water levels were good, no issues. Service on the vessel was A+, excluding one attendant with “attitude” at the front desk. Entertainment was low key but acceptable. Viking succeeds in creating a laid back atmosphere. Viking is like a clock - they run on time. Cabin was nice and shower was exceptional. Most (not all) tours were informative, guides ranged from good to excellent. Tour buses were top shelf with experienced drivers.
The not so good:
All 6 in our group were disappointed with the food (not service but food) all week excluding breakfast. All felt the food offerings got “old” real fast. Food appeared to be prepared in advance and then reheated. Plenty of TV movies, tv and internet reception poor all week.
Most concerning
Viking, customs, and airline never asked to see our proof of vaccination. While Viking did a excellent job in keeping the boat itself clean and sanitized we had an issue on one of the bus tours. A unmasked woman sitting directly behind my wife was sweating & coughing non-stop. Not a occasional sneeze or cough, it was obvious this woman was ill. At the first stop multiple riders relocated to seats as far away from this individual as possible. Regrettably, Viking said/did noting.
Viking claims they are not the Covid police and if we felt compromised we should have put on a mask. Absolutely ridiculous that Viking felt we should have masked but took action to pull this woman aside, require her to mask with a suggestion to see a physician. Again - we’re not talking about normal coughing and sneezing- this woman was visibly ill. Viking was willing to put 30 travelers at risk rather then ask a visibly ill woman to mask up. It’s Vikings boat, tour, bus but they say and do nothing.
Of course 2 of 6 in our group contracted Covid.
Viking had a obligation to do everything within their control to protect us as best possible. In this instance they didn’t even try.
Not trying to trash Viking, just being truthful.

Charles
Post Date: 23/10/2022
Score
Cruise Overall
3
Ship Overall
4
Dining
3
Service Onboard
5
Accommodation
4
Public Rooms
4
Boarding & Disembarking
4
Excursions
3
Value for Money
3
Customer Reviews
Ty wrote a review in May, 2022
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Lesley wrote a review in May, 2022
Love travelling with Viking! Great helpful staff.lovely food and good excursions .
Lesley wrote a review in May, 2022
We love travelling on Viking cruises! The staff were very friendly and helpful. The food was great. The excursions were good. We just had a great time and look forward to travelling with them again
PAUL wrote a review in May, 2022
The trip was organised through Broadway Travel and their local Egyptian agent Meeting Point. I was originally booked onto MS Emilio but was transferred to Royal Viking because I was the only English-...

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