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MSC Virtuosa, Northern Europe

First night in dining room was chaotic but things improved as the cruise progressed. Insufficient seating in bars even though ship was only half full.
Time taken between ordering a drink and receiving it could be up to 15 minutes.
Generally, communication was poor with many supposedly important announcements not broadcast in cabins. For example, we were unable to dock in Visby but the reason was never communicated to us and even when we asked an officer what was going on the explanation was vague. We were due to dock at 9am but by that time a decision was made to spend the day at sea instead. Reasons were never explained but we ended up missing a port without adequate explanation or compensation. I may sail with MSC again but after this trip they would not be my cruise company of choice.

Ian

Post Date: 24/10/2022

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Customer Reviews

Anita wrote a review in Aug, 2021

LÅNGLÄSNING – En oförglömlig resa World Cruise 2020 Allt började vintern 2017, vi hyrde boende i Mexiko och jag såg något om en jorden runt kryssning 2019, har alltid drömt om att få göra en sån. Enda...

LINDA wrote a review in Aug, 2021

The car parking terminal was right on the doorstep of the MSC Virtuosa, so easy to get to the ship. Boarding was easy considering the Covid testing etc, but our luggage was right outside our cabin doo...

ruth wrote a review in Aug, 2021

MSC Yacht club, a ship within a ship what an experience !!!!!!!!! Complete and utter pampering all inclusive except trips. Nothing was too much trouble, food was amazing , delicious and catered for ev...

Francesca wrote a review in Sep, 2021

We boarded this almost new ship at Greenock. The Covid mitigations were carried out smoothly and all vaccination paperwork viewed and lateral flow test done with no problem. It is a very impressive sh...