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MSC Virtuosa, Northern Europe

3

second cruise with MSC in 2022. Found the first one took a bit of getting used to the high tech but second one we were showing other how to use the booking board , menu board etc. whilst the cruise and rooms were clean the cutlery was not( check your forks folks) complained but no improvement next day.
The staff work really hard and are fantastic. Well done to the girl in the English pub who remembered us from the previous cruise and has put me to shame as I can only remember she came from Bali and had two children.
The main down side to the cruise was the lack of Christmas markets as they were not open even though the cruise was advertised as a Christmas market cruise. I have contacted them several times to see what they say but no response. Pity the staff in customer service aren't as good off the cruise as they are on the cruise.
Would I use them again? Probably if the cruise matched my needs.

Susan
Post Date: 22/01/2023
Score
Cruise Overall
3
Ship Overall
4
Dining
2
Service Onboard
5
Accommodation
4
Public Rooms
4
Boarding & Disembarking
2
Excursions
2
Value for Money
4
Review Images
Customer Reviews
Anita wrote a review in Aug, 2021
LÅNGLÄSNING – En oförglömlig resa World Cruise 2020 Allt började vintern 2017, vi hyrde boende i Mexiko och jag såg något om en jorden runt kryssning 2019, har alltid drömt om att få göra en sån. Enda...
LINDA wrote a review in Aug, 2021
The car parking terminal was right on the doorstep of the MSC Virtuosa, so easy to get to the ship. Boarding was easy considering the Covid testing etc, but our luggage was right outside our cabin doo...
ruth wrote a review in Aug, 2021
MSC Yacht club, a ship within a ship what an experience !!!!!!!!! Complete and utter pampering all inclusive except trips. Nothing was too much trouble, food was amazing , delicious and catered for ev...
Francesca wrote a review in Sep, 2021
We boarded this almost new ship at Greenock. The Covid mitigations were carried out smoothly and all vaccination paperwork viewed and lateral flow test done with no problem. It is a very impressive sh...

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