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Balmoral, Northern Europe

Our first time with FredOlsen. We would certainly consider them again. They honoured our Golden Wedding despite the original trip being cancelled in 2020 and there were some lovely surprises. All crew were great. There were some hiccups, mostly around communication. Post cruise I emailed them praising the good aspects and gently mentioning the not so good. We had a follow up phone call where everything was taken seriously and they then sent us a gift in compensation as they said our first time with then should have been better! Seems they bent over backwards to woo us back, despite us already ensuring them we'd had a great time!

Veronica

Post Date: 24/01/2023

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Customer Reviews

Terence wrote a review in Aug, 2021

Cruise was cut short due to pandemic had to return to Dover not stopping for 9 days

Michal wrote a review in Aug, 2021

The above information in the boxes are incorrect since you did not give me the opportunity to write the name of ship and destination. We went on Boudicca to Spain Portugal and Medira. It was a fabulou...

Sarita wrote a review in Sep, 2021

Embarkation was smooth, testing at port very organised, cabin, Balcony suite well appointed, bath and shower, balcony furniture very dated and needs replacing. Food was good however I feel Fred has mo...