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Balmoral, Northern Europe

4

Our first time with FredOlsen. We would certainly consider them again. They honoured our Golden Wedding despite the original trip being cancelled in 2020 and there were some lovely surprises. All crew were great. There were some hiccups, mostly around communication. Post cruise I emailed them praising the good aspects and gently mentioning the not so good. We had a follow up phone call where everything was taken seriously and they then sent us a gift in compensation as they said our first time with then should have been better! Seems they bent over backwards to woo us back, despite us already ensuring them we'd had a great time!

Veronica
Post Date: 24/01/2023
Score
Cruise Overall
4
Ship Overall
4
Dining
4
Service Onboard
4
Accommodation
4
Public Rooms
4
Boarding & Disembarking
5
Excursions
3
Value for Money
4
Review Images
Customer Reviews
Terence wrote a review in Aug, 2021
Cruise was cut short due to pandemic had to return to Dover not stopping for 9 days
Michal wrote a review in Aug, 2021
The above information in the boxes are incorrect since you did not give me the opportunity to write the name of ship and destination. We went on Boudicca to Spain Portugal and Medira. It was a fabulou...
Sarita wrote a review in Sep, 2021
Embarkation was smooth, testing at port very organised, cabin, Balcony suite well appointed, bath and shower, balcony furniture very dated and needs replacing. Food was good however I feel Fred has mo...
Peter wrote a review in Sep, 2021

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