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Azura, Western Mediterranean and Atlantic

3

Went with p&o as have been for last 12 years this was the worst it's ever been went for 2 weeks Christmas and New year first week was just about acceptable 2nd week was chaos to many passengers not enough staff the staff were clearly not trained and lacked experienced if you went for breakfast at 10am the queue was out the door and they had closed one side of the buffet making things worse, if you complain they just shrug there shoulders will go with someone else in future if you were a first timer you would be disappointed

James
Post Date: 15/02/2023
Score
Cruise Overall
3
Ship Overall
3
Dining
2
Service Onboard
2
Accommodation
4
Public Rooms
4
Boarding & Disembarking
3
Excursions
3
Value for Money
2
Review Images
Customer Reviews
Graham wrote a review in Aug, 2021
Arcadia is an adult only ship. The crew from the Captain down were excellent and the cabin steward was exceptional. The food was very good at all times and in all restaurants. The morning messages...
Marion wrote a review in Aug, 2021
treated like royalty by staff although in one of the ordinary cabins. staff excellent and destinations wonderful
Nick wrote a review in Aug, 2021
Covid testing excellent, very well organised. Embarking, an absolute fiasco, queing for well over an hour and by the time we were actually on the ship, over two hours. Our acknowledged booking to eat ...
Skelly wrote a review in Aug, 2021
Iona maiden voyage 7th August, one week no ports touring the UK. The weather was not good, not P&O fault but did detract as a UK based holiday. We had a new conservatory mini suite that was absolutely...

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