Add a review of your last cruise for a chance to win £100 in Amazon Vouchers*

Norwegian Jade, Africa

4

Embarkation was a disgrace. Because of health problems on the previous cruise, all passengers were left to queue for hours at the port with no one checking on the passengers, offering seats or water or any help. Several passengers were in obvious distress
Norwegian Cruise Lines expects everyone to do all paperwork by themselves online. Personally I find this very difficult and had to scramble around to get help with this.
All the crew were exceptional and always helpful
The itinerary on this cruise was excellent.
The cruise was spoilt by the appalling embarkation and the lack of help with the necessary paperwork and information.

Kathleen
Post Date: 15/02/2023
Score
Cruise Overall
4
Ship Overall
4
Dining
4
Service Onboard
5
Accommodation
4
Public Rooms
4
Boarding & Disembarking
1
Excursions
3
Value for Money
4
Review Images
Customer Reviews
Karla wrote a review in Oct, 2021
It was epic ! Best cruise to date
ANGELA wrote a review in Mar, 2022
We loved our all inclusive cruise on the gem , the food was amazing, the entertainment was great a soul singer and reggae band plus shows in the theatre, we loved the inside cabin plenty of space an...
Jason wrote a review in Mar, 2022
ANGELA wrote a review in May, 2022
Boarded the Gem in New York after spending 2 wonderful nights in New York , straight away we felt at home on the gem , we had an inside cabin on deck 5 , near the stairs as we never use the lifts on b...

Related Cruises

United Kingdom, France
  • 2 Nights
  • MSC Cruises, MSC Virtuosa
Short Break
  • 5 Nights
  • P&O Cruises, Ventura
Caribbean
  • 14 Nights
  • P&O Cruises, Britannia
  • Castries, Bridgetown
12 Night Western Europe Transatlantic
  • 12 Nights
  • Celebrity Cruises, Celebrity Apex