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Iona, Western Mediterranean and Atlantic

3

Never go on p and o again. Overall the ship was good but dining was a nightmare. Booked for 5.30 got seated a 7pm. Still sitting there at 10pm. Christmas dinner was more like a school dinner. The waiters were run off their feet. Absolutely appalling. We never got to a specialty restaurant as always fully booked. Actually they weren’t just short of staff. Entertainment was apparently all booked up before boarding the ship and then in reality people didn’t turn up so theatres were half empty. Should be first come, first served. The app was useless. P and O really need to up their game as a lot of people have said the Christmas cruise was a shambles. It’s so frustrating as people pay good money and look forward to their holiday and are then let down.

Elaine
Post Date: 08/03/2023
Score
Cruise Overall
3
Ship Overall
3
Dining
Service Onboard
4
Accommodation
5
Public Rooms
5
Boarding & Disembarking
1
Excursions
5
Value for Money
3
Review Images
Customer Reviews
Graham wrote a review in Aug, 2021
Arcadia is an adult only ship. The crew from the Captain down were excellent and the cabin steward was exceptional. The food was very good at all times and in all restaurants. The morning messages...
Marion wrote a review in Aug, 2021
treated like royalty by staff although in one of the ordinary cabins. staff excellent and destinations wonderful
Nick wrote a review in Aug, 2021
Covid testing excellent, very well organised. Embarking, an absolute fiasco, queing for well over an hour and by the time we were actually on the ship, over two hours. Our acknowledged booking to eat ...
Skelly wrote a review in Aug, 2021
Iona maiden voyage 7th August, one week no ports touring the UK. The weather was not good, not P&O fault but did detract as a UK based holiday. We had a new conservatory mini suite that was absolutely...

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