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Celebrity Summit, North America

4

Being a single traveller the 100% supplement makes Celebrity not good value for money. Our cruise itinerary from Boston to Quebec and back was very disrupted by Hurricane Fiona so 3 ports were cancelled as they were so badly damaged. Despite that Celebrity rearranged the itinerary to the best of their capabilities, some ports were visited on different days and an extra night in port was facilitated. We did not sail anywhere near the rough seas thanks to the changes unlike other cruise lines who were in the area at the same time. I got the impression that they were still training some of the newer members of the crew due to the loss of experienced staff through the Covid pandemic. The Miami office yet again managed to not pass on the free gratuities, Wi-Fi and drinks package part of the deal until I got my cruise agent involved, this has happened a few times in the past and is very annoying.

Diana
Post Date: 08/03/2023
Score
Cruise Overall
4
Ship Overall
5
Dining
4
Service Onboard
Accommodation
5
Public Rooms
4
Boarding & Disembarking
5
Excursions
3
Value for Money
3
Review Images
Customer Reviews
Anna wrote a review in Sep, 2021
A UK cruise with no single supplement departing from Southampton. The ship is refurbed and colours are now muted, verging on dull. However, she is very clean looking and the balcony cabin was fine. ...
Ben wrote a review in Sep, 2021
Sheil wrote a review in Sep, 2021
An excellent, relaxing holiday. Very well looked after. Good food and entertainment.
Louise wrote a review in Sep, 2021
Sailed with Celebrity many times and on Silhouette twice pre Pandemic. We enjoyed the new Retreat class The lockdown has catapulted Celebrity into near 6 star service category as the training in custo...

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