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Norwegian Breakaway, South America

1

It spoilt it for us as was American spring break 1900 loud children on board. If we were informed of this we would have changed our dates.
Ship was very tired looking, did not cater for this many people in public areas. service was very slow, we had issues with our cabin even after reporting it several times, was not corrected.
Food was slow to come up in resturants and was tepid on arrival, my quest was a veggie and they made her a pizza with no cheese on and salami on it.
Finance department, even after paying for drinks package were very quick to stop use of your card unless you put money on or gave credit card details which made is feel like criminals.
I am sure if there was less people on board service would have been better.
Staff themselves over all with this many people to deal with were always joyful and smart.
entertainment on board was not the best. I have been of quite a few cruises with different cruise lines. Norweigian will not get me on with them again.

Christine
Post Date: 28/03/2023
Score
Cruise Overall
1
Ship Overall
2
Dining
3
Service Onboard
3
Accommodation
1
Public Rooms
2
Boarding & Disembarking
3
Excursions
1
Value for Money
1
Review Images
Customer Reviews
Karla wrote a review in Oct, 2021
It was epic ! Best cruise to date
ANGELA wrote a review in Mar, 2022
We loved our all inclusive cruise on the gem , the food was amazing, the entertainment was great a soul singer and reggae band plus shows in the theatre, we loved the inside cabin plenty of space an...
Jason wrote a review in Mar, 2022
ANGELA wrote a review in May, 2022
Boarded the Gem in New York after spending 2 wonderful nights in New York , straight away we felt at home on the gem , we had an inside cabin on deck 5 , near the stairs as we never use the lifts on b...

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