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Balmoral, South America

4

A long cruise but worth it in terms of destination which included Antartica. Passenger age demographic was quite elderly which was a pity and did affect things like music choices and lack of sailaway parties. The staff were generally helpful and food was plentiful and good. Written communications was somewhat poor both before and during the trip but on board the captain and entertainment manager did their best to verbally keep us up to date. I wouldn't rush to return but I was put off more by the attitude of passengers than the cruise line itself. I feel Fred Olsen could/should have been stricter over abusive language and behaviour of some passengers towards staff and even other passengers and rules such as "no running" should have been properly enforced so that everyone could enjoy the cruise without a few idiots spoiling the trip for the rest of us.

Jean
Post Date: 28/03/2023
Score
Cruise Overall
4
Ship Overall
4
Dining
4
Service Onboard
4
Accommodation
4
Public Rooms
4
Boarding & Disembarking
5
Excursions
3
Value for Money
4
Review Images
Customer Reviews
Terence wrote a review in Aug, 2021
Cruise was cut short due to pandemic had to return to Dover not stopping for 9 days
Michal wrote a review in Aug, 2021
The above information in the boxes are incorrect since you did not give me the opportunity to write the name of ship and destination. We went on Boudicca to Spain Portugal and Medira. It was a fabulou...
Sarita wrote a review in Sep, 2021
Embarkation was smooth, testing at port very organised, cabin, Balcony suite well appointed, bath and shower, balcony furniture very dated and needs replacing. Food was good however I feel Fred has mo...
Peter wrote a review in Sep, 2021

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