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Britannia, Caribbean

4

Bought the wine package when we boarded, only to find that our first 3 choices were unavailable with no suitable alternatives. This was the first night!
No ice cream parlour on board. Was only available with dinner.
Ran out of muesli at the start of the second week
service in Freedom Dining resturants was slow and poor.
This was our first major cruise and we had been led to believe the food was 5 star - so disappointing!
e.g. cheese plate was 4 biscuits, 2 thin triangles of bland, processed cheese and a piece of celery - i had a better choice in the buffet
Shore excursions generally poor value for money (perhaps we chose the wrong one's), not helped by being crammed into a minivan with very little leg room (and intrusive wheel arches)
I could go on, but it serves no purpose.
P&O had been recommended to us but it appears they have some serious quality issues.
never again

Paul
Post Date: 29/03/2023
Score
Cruise Overall
4
Ship Overall
4
Dining
2
Service Onboard
2
Accommodation
4
Public Rooms
4
Boarding & Disembarking
4
Excursions
1
Value for Money
2
Review Images
Customer Reviews
Graham wrote a review in Aug, 2021
Arcadia is an adult only ship. The crew from the Captain down were excellent and the cabin steward was exceptional. The food was very good at all times and in all restaurants. The morning messages...
Marion wrote a review in Aug, 2021
treated like royalty by staff although in one of the ordinary cabins. staff excellent and destinations wonderful
Nick wrote a review in Aug, 2021
Covid testing excellent, very well organised. Embarking, an absolute fiasco, queing for well over an hour and by the time we were actually on the ship, over two hours. Our acknowledged booking to eat ...
Skelly wrote a review in Aug, 2021
Iona maiden voyage 7th August, one week no ports touring the UK. The weather was not good, not P&O fault but did detract as a UK based holiday. We had a new conservatory mini suite that was absolutely...

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