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Balmoral, Northern Europe

4

We have travelled on the Balmoral before and we booked the same "superior suite". We were a bit disappointed in the service this time, especially when comparing the cost of the suite to an ocean view cabin, it was not as good as the last time we went on the Balmoral and the food wasn't such good quality. Trying to get a drink in the self service cafe (which we used only once as it was so poor) was very slow indeed, the staff seemed rushed off their feet and the restaurant manager just stood around doing nothing! The staff in the Avon restaurant were very attentive but again the standard of the food has declined. Overall we had a nice time, but compares very poorly against the Princess Cruise ships we have also been on. The difference in standard between the suites on Balmoral and the Enchanted Princess is vast.

Gillian
Post Date: 24/05/2023
Score
Cruise Overall
4
Ship Overall
3
Dining
3
Service Onboard
3
Accommodation
3
Public Rooms
3
Boarding & Disembarking
5
Excursions
5
Value for Money
4
Review Images
Customer Reviews
Terence wrote a review in Aug, 2021
Cruise was cut short due to pandemic had to return to Dover not stopping for 9 days
Michal wrote a review in Aug, 2021
The above information in the boxes are incorrect since you did not give me the opportunity to write the name of ship and destination. We went on Boudicca to Spain Portugal and Medira. It was a fabulou...
Sarita wrote a review in Sep, 2021
Embarkation was smooth, testing at port very organised, cabin, Balcony suite well appointed, bath and shower, balcony furniture very dated and needs replacing. Food was good however I feel Fred has mo...
Peter wrote a review in Sep, 2021

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