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Viking Mars, Australasia

5

We went all the way to Australia and New Zealand for our first Viking cruise. The welcome at Sydney airport left a lot to be desired with co-ordination between two reps was non existent. We were left sitting outside waiting and waiting and eventually directed to a coach, where the driver asked “ where had we been?”
He too was frustrated.
The hotel was very well located and excellent.
We boarded the ship, which looked like a newly built house with everything new.
The food was good, but the carvery catered for non UK tastes with the meat very pink! But with plenty of alternatives so you could avoid it.
Our only real complaint was trying to register for an excursion. Instead of using the theatre like all other cruise lines, Viking staff attempted this in a corridor, with people trying to register and others simply trying to get past. As the ship was only six months old I guess. the staff were inexperienced .

William j.
Post Date: 02/06/2023
Score
Cruise Overall
5
Ship Overall
5
Dining
4
Service Onboard
5
Accommodation
5
Public Rooms
5
Boarding & Disembarking
4
Excursions
3
Value for Money
5
Review Images
Customer Reviews
Sheila wrote a review in Aug, 2021
Our cruise was a UK only cruise with stops at Liverpool, Scilly Isles, Falmouth and Portland. The ship was extremely well run and they could not have done more to make us feel safe and secure in thes...
Joy wrote a review in Sep, 2021
A first time ocean cruise for us. We have only previously done European river cruises as not sure we could cope with more than 200 passengers. Has given us a taste of ocean cruising so have booked o...
T wrote a review in Mar, 2022
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Barbara wrote a review in May, 2022
We thoroughly enjoyed our trip to the Caribbean with Viking.Beautiful ships and attentive staff.An excursion is offered in almost every port although these tend to be somewhat basic.There is also a ...

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