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Iona, Northern Europe

Ship is a few years old now and is pristine. Issues we encountered were that the ship's public areas were very busy and at the start of the cruise service in some of the public bars was very slow . The coffee shop on deck 6 was a particular issue with many people leaving after waiting for over 20 minutes for table service! It improved towards the end of the cruise however . Dining room service was also slow and one night we were sat at a table for 15 minutes before our order was taken!
Great ship but needs more staff in public areas.
Embarkation was good..30 mins to get onboard. Debark on the other hand ended up as a free for all! Took use almost an hour to get off and out of the baggage hall!

David

Post Date: 02/06/2023

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Customer Reviews

Graham wrote a review in Aug, 2021

Arcadia is an adult only ship. The crew from the Captain down were excellent and the cabin steward was exceptional. The food was very good at all times and in all restaurants. The morning messages...

Marion wrote a review in Aug, 2021

treated like royalty by staff although in one of the ordinary cabins. staff excellent and destinations wonderful

Nick wrote a review in Aug, 2021

Covid testing excellent, very well organised. Embarking, an absolute fiasco, queing for well over an hour and by the time we were actually on the ship, over two hours. Our acknowledged booking to eat ...

Skelly wrote a review in Aug, 2021

Iona maiden voyage 7th August, one week no ports touring the UK. The weather was not good, not P&O fault but did detract as a UK based holiday. We had a new conservatory mini suite that was absolutely...