Azamara Pursuit, Mediterranean
1
Azamara was the most horrible experience we ever had our bathroom didn't work 6 days out of 12 day cruise Customer service from guest relation manager and from Hotel manager to maintenance Manager just useless with bunch of lies the working crew was good but when you need to go to bathroom we had to go to public bathroom on deck above that is unexpectable. We were promised that when we get home to USA the customer service will be able to provide some kind compensation and that was promise from Guest relation Manager that was lie plus their customer service is the worst we ever experience they will lied to you till you will give up. Highly don't recommend Azamara as cruise line their is the reason the company was sold by Royal Caribbean because the ships are our dated need to to be in scrapyard because it's been in service 20+ years and numerous owners. The main company Sycamore Group with business rating big F and that the way they are running Azamara cruises with big F
Felix
Post Date: 09/02/2024
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