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Britannia, Western Mediterranean and Atlantic

4

This was our 11th Cruise, 10 with P&O.
There are a few issues with the "tiredness" of the ship - due for refit in 2 years, and sagging in places.
Laundry served a bit of a wobbly with the wrong clothes delivered - but we sorted it out.
Some standards were ignored, we watched as a guest, wearing only (small) swimming shorts, passed many staff in the buffet restaurant, padding his way to the counters, getting a tray of food, and out again without challenge.
Excursions were reasonably priced, though some seemed to lack value and were quite unadventurous. We did the cable car and tobogganing in Madeira - excellent fun! In the Canaries we mainly just walked ashore and walked around, as we did in Lisbon on the way back. Lisbon Duty Free is cheaper than most in the region!
The staff on Britannia were mainly as excellent as they have been, but new blood means there are a lot of newly trained staff. Oriental restaurant staff were excellent and went above and beyond as usual.
Ship's officers were very good and highly visible, as well as approachable. Formal nights were well attended.
Onboard treatments are very good but the prices are creeping higher and the hard sell for products after the treatment tends to put you off.
Mainly there were just a lot of little things that spoiled the previous 5 stars, so 4/5, could do better.

Lee
Post Date: 16/05/2022
Score
Cruise Overall
4
Ship Overall
4
Dining
5
Service Onboard
5
Accommodation
4
Public Rooms
4
Boarding & Disembarking
5
Excursions
4
Value for Money
4
Review Images
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