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Seabourn Encore, Western Mediterranean and Atlantic

4

Good Cruise Overall ,but management of the initial delay caused at Manchester ,via LHR en route to Lisbon was very POOR ! Passengers were "dumped" ant LHR and offerred a flight to Lisbon which would arrive after the ship left .Which would have meant going to Madiera and waiting 2 days for the ship to arrive .
One or 2 other niggles which the various key members of staff sorted out -admitting that they should not have occurred in the 1st place eg Cold food that should have been hot -several times

Michael
Post Date: 09/05/2022
Score
Cruise Overall
4
Ship Overall
4
Dining
4
Service Onboard
5
Accommodation
4
Public Rooms
Boarding & Disembarking
2
Excursions
3
Value for Money
4
Review Images
Customer Reviews
Michael wrote a review in Mar, 2022
Several of the staff really went above and beyond to look after us -sadly it wasn`t true of all of them . We did have a few problems so took the opportunity to complete the mid cruise questionairre ....
Thomas wrote a review in Mar, 2022
a warm feeling from the moment we stepped on board. The cruise director, JP made the tone fantastic across the whole ship
Louise wrote a review in Mar, 2022
David wrote a review in Mar, 2022
The first week of 3 week cruise, there were only 180 out of 450 passengers . We thought we had our own super yacht. Weeks 2 and 3 , the ship filled up to around 400 . Sadly, service at meal times in t...

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