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Valiant Lady, Western Mediterranean and Atlantic

2

Mis sold by imagine cruises 2 ports advertised that were never booked in the first place . 80s extravaganza was only 3 hours out of a 11 night cruise . Health and safety not great a lot of people got Covid which in my opinion would not have been helped by the staff being allowed To visit Liverpool prior to our cruise mer Maiden where we were all Covid tested . Food was very Average and lunch was not really very good . Ran out of wine soft drinks fresh Juice never had any mock tails Available ran out of starters ran out of specials even after evening meal only been open a hour . No entertainment 80s themed . Disembarkation was the worse organised I have ever seen gangway too steep no help no one organising it pushed onto buses . Covid corridors ! . Offered 100 per person as compensation to over 700 people not acceptable . Also 500 offa cruise if you spend more than 2000 can get cheaper online .
Won’t ever book with imagine again

Response from Virgin Voyages: We are sorry that you had a disappointing cruise. As we've discussed with everyone who sailed on this voyage this cruise was a charter organised by Imagine Cruising and the cruise was not the quality we would expect to deliver as standard with Virgin Voyages.

Lisa
Post Date: 17/05/2022
Score
Cruise Overall
2
Ship Overall
2
Dining
2
Service Onboard
4
Accommodation
4
Public Rooms
2
Boarding & Disembarking
1
Excursions
1
Value for Money
1
Review Images
Customer Reviews
David wrote a review in Sep, 2021
My wife and I spent a rock star week on the new Virgin Voyages cruise ship Scarlet Lady and what a blast it was! An Excellent Seacation along the south coast on a fun and lively ship. Food and serv...
Susan wrote a review in Mar, 2022
We had an excellent cruise on Scarlet Lady despite the fact we were not in the agee bracket it was aimed at. It is a fun ship with excellent food. The entertainment was interesting! Our cabin was c...
Sharon wrote a review in Mar, 2022
Dave wrote a review in May, 2022
I have seen Virgin Voyages described as 'good for a weeks party cruise with dad paying' and that is pretty close. The programme onboard is based around the idea that you sleep in the day and disco at...

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