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Valiant Lady, Western Mediterranean and Atlantic

1

Diabolical cruise. Advertised as 80's Extravaganza but 3 x 1 hour shows does not count as an Extravaganza.

Food in food court cold or tepid and served in wrong order ie fried egg, followed by toast 5 minutes later and then cereal 15 minutes later.

No H&S - almost half the ship either diagnosed with Covid on board or when they got home. Disembarkation was a joke with passengers snaking round the ship. Passengers had large suitcases and hand luggage and if there had been an emergency we dread to think what would have happened.

Lifeboat drill was a joke as the crew had no idea what they were doing

Everything had to be done on the app but the wifi kept going down.

There was no entertainment apart from the 3 x 1 hour shows

etc etc

Response from Virgin Voyages: We are sorry that you had a disappointing cruise. As we've discussed with everyone who sailed on this voyage this cruise was a charter organised by Imagine Cruising and the cruise was not the quality we would expect to deliver as standard with Virgin Voyages.

Sue
Post Date: 17/05/2022
Score
Cruise Overall
1
Ship Overall
1
Dining
2
Service Onboard
3
Accommodation
3
Public Rooms
1
Boarding & Disembarking
1
Excursions
1
Value for Money
1
Review Images
Customer Reviews
David wrote a review in Sep, 2021
My wife and I spent a rock star week on the new Virgin Voyages cruise ship Scarlet Lady and what a blast it was! An Excellent Seacation along the south coast on a fun and lively ship. Food and serv...
Susan wrote a review in Mar, 2022
We had an excellent cruise on Scarlet Lady despite the fact we were not in the agee bracket it was aimed at. It is a fun ship with excellent food. The entertainment was interesting! Our cabin was c...
Sharon wrote a review in Mar, 2022
Dave wrote a review in May, 2022
I have seen Virgin Voyages described as 'good for a weeks party cruise with dad paying' and that is pretty close. The programme onboard is based around the idea that you sleep in the day and disco at...

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