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Iona

2

Positives. Friendly crew. Great food. Nice cabins (and exceptionally clean).

Negatives. Huge Ship - so didn’t actually make it into the fjord (the highlight of the trip) despite only being moderate 31mph winds showing on the ships tv weather screen.
Embarkation. Complete chaos. Took over two hours!
No allowance for those who need quiet space (eg with dementia/autism). This is a disability rights issue and needs addressing.
Poor communication. Eg No indication that restaurant spaces were available despite not being able to book (and many other examples).
Entertainment. Rubbish daytime events included a lot of retail outlets trying to flog their products. Evening events were good except for misogyny (women dancers in skimpy outfits with lots of legs open poses - not the same for the male performers).
Racism. Eg. I only saw people of colour serving in the restaurants, kitchens and housekeeping. I never saw people of colour in the entertainment performances or spa. It felt wrong and exploitative. It is 2022 and absolutely not acceptable

Sue
Post Date: 17/05/2022
Score
Cruise Overall
2
Ship Overall
4
Dining
5
Service Onboard
4
Accommodation
5
Public Rooms
2
Boarding & Disembarking
1
Excursions
1
Value for Money
3
Customer Reviews
Graham wrote a review in Aug, 2021
Arcadia is an adult only ship. The crew from the Captain down were excellent and the cabin steward was exceptional. The food was very good at all times and in all restaurants. The morning messages...
Marion wrote a review in Aug, 2021
treated like royalty by staff although in one of the ordinary cabins. staff excellent and destinations wonderful
Nick wrote a review in Aug, 2021
Covid testing excellent, very well organised. Embarking, an absolute fiasco, queing for well over an hour and by the time we were actually on the ship, over two hours. Our acknowledged booking to eat ...
Skelly wrote a review in Aug, 2021
Iona maiden voyage 7th August, one week no ports touring the UK. The weather was not good, not P&O fault but did detract as a UK based holiday. We had a new conservatory mini suite that was absolutely...

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