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Ambience, North America

5

Never done a northern cruise rather than a summer one. The captain had to deal with everything that could be thrown at him with superb attention. A force 11 storm, a missed port re fog and icebergs, 3 missed ports because of hurricane Fiona, absent staff and helicopter lifts. The degree of work obtaining safe harbour for riding out the storm with St Johns, Agents and H.O. Unfortunately the agents secured a berth in Montreal was allocated to another ship. This meant that everything from bunkering, replensing goods, fowl and waste disposal had to be re-directed to the berth docked. This was far out of the city and therefore courtesy buses had to be secured. They dealt with the backlash with face to face meetings and up-to-date information as when received from the Agents and H.O. Roll on the 21 Dec and the 5th of Jan 5th, Thank you

Angie
Post Date: 19/10/2022
Score
Cruise Overall
5
Ship Overall
5
Dining
5
Service Onboard
Accommodation
5
Public Rooms
5
Boarding & Disembarking
3
Excursions
3
Value for Money
5
Review Images
Customer Reviews
Ivan wrote a review in May, 2022
It was the Maiden voyage, so its the shake down cruise. Yes it did need a shake, but all in all it was a very pleasant 4 night journey to Hamburg and back. Entertainment was fantastic, food was up...
Susan wrote a review in May, 2022
Wonderful 5 star food staff couldn’t have been better
GRAEME wrote a review in May, 2022
The ship really needed one or two more weeks preparation to get it ready to take paying passengers. Some areas had not been completed and were not available. There were technical problems, such as plu...
trevor wrote a review in May, 2022

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