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Norwegian Breakaway, Caribbean

4

Overall I had a great time. Most staff I encountered were happy and pleasant to deal with. I found all the food great! I did have a few issues though. I was upset that the in-person muster drills were back in place. I could not see what was being demonstrated or hear what was being said. The E-Drills are so much more effective in providing safety information. The Housekeeping has changed on NCL. It is once per day, not twice. I never met my room steward, when the room was made up was inconsistent and apparently random and also poorly done. From what I was told by other guests, this was pretty common as the room stewards have been reduced and they are asked to do more. Room service at night is almost non-existant. Only O'Shea's is open after 10:30pm, or room service. No take-out from O'Shea's either. I was hung up on twice by room service, and it took 2 1/2 hours for my food to be delivered. 30 minutes after I cancelled the order.

Stuart
Post Date: 15/02/2023
Score
Cruise Overall
4
Ship Overall
4
Dining
5
Service Onboard
2
Accommodation
5
Public Rooms
5
Boarding & Disembarking
5
Excursions
5
Value for Money
4
Review Images
Customer Reviews
Karla wrote a review in Oct, 2021
It was epic ! Best cruise to date
ANGELA wrote a review in Mar, 2022
We loved our all inclusive cruise on the gem , the food was amazing, the entertainment was great a soul singer and reggae band plus shows in the theatre, we loved the inside cabin plenty of space an...
Jason wrote a review in Mar, 2022
ANGELA wrote a review in May, 2022
Boarded the Gem in New York after spending 2 wonderful nights in New York , straight away we felt at home on the gem , we had an inside cabin on deck 5 , near the stairs as we never use the lifts on b...

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