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Ventura

1

Very disappointed with our first P &O cruise ...old tired cabins , tiniest TV they could find, miserable rude staff especially in bars areas .
The most annoying problem was NO availability of subtitles on the cabin TVs when we complained about this we were toldP&O did not have to supply these despite all televisions in UK have to comply with this availability .we were told when P&O ships sail they are nothing to with the UK !
After we continued with our complaint they found us a DVD player with DVDs to watch that did have subtitles
I was very upset with this issue as being deaf, subtitles are my only way of watching TV and relaxing whilst doing so.
We complained after the cruise and was advised P&O head office would be in touch... No response received.

Diane
Post Date: 04/04/2022
Score
Cruise Overall
1
Ship Overall
2
Dining
3
Service Onboard
1
Accommodation
1
Public Rooms
3
Boarding & Disembarking
3
Excursions
4
Value for Money
1
Customer Reviews
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Skelly wrote a review in Aug, 2021
Iona maiden voyage 7th August, one week no ports touring the UK. The weather was not good, not P&O fault but did detract as a UK based holiday. We had a new conservatory mini suite that was absolutely...

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