Unfortunately, although the quality of food was good, it always arrived cold.
The fitness facilities were woefully inadequate whereas the gambling facilities were the opposite.
The entertainment facilities were also inadequate and very loud. The quality of the entertainment was variable.
Most of the staff were very courteous yet we found the lady on the restaurant booking desk rude and condescending.
There were queues lasting hours to embark but disembarkation was very smooth.
There were also large queues for reception and some reception staff were not particularly helpful.
The shops were mainly jewellery based so not much in the way of souvenirs aboard.
The destinations were very good especially Glacier bay.
This was the most amazing cruise from start to end. I have cruised for over 20 years & Antartica was my dream. It didn't disappoint of course, it was overwhelmingly beautiful. But what did surprise me was Hurtigruten - in a good way!
I don't think I've ever met such happy content staff - from the waiting crew to the cleaning crew to the expedition team. One staff member even told us that he felt so well looked after by Hurtigruten, who has ever been told that on a ship?
It was a beautiful ship, small, well laid out & easy to navigate. The cabin was the largest I've ever had. The food was not always to my taste but fresh & plentiful and they were amazing with the gluten-free menu for my daughter. The lectures & talks were extremely interesting & covered a wide range of topics. There was an amazing pool and hot tub - yes, you can sit in a hot tub in Antartica & not feel cold!! (Careful when you get out though) And at the end of our cruise when everyone was feeling a bit down the staff picked up the pace and went out of their way to entertain us - there was a quiz, a knot tying exhibition, a staff band & singers & a disco/sing-a-long. It was just such a mood lifter & so much fun. And they even waved us off in the morning. Thank you Hurtigruten, you have given me a lifetime of memories!
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This was a tour round the Eastern Mediterranean over Christmas and New Year. It’s a small friendly ship, with only a few dining and entertainment choices on board, but that was all I wanted. The crew were brilliant too. Maybe it won’t suit those who want a luxury holiday resort aboard. I was much more interested in the ports of call and excursions. Only slight downside was that some excursions weren’t running, not the ship’s fault but the time of year. But most did run, including the ones most important to me. Christmas Eve in Jerusalem, wow!
They’re doing the same trip next Christmas, so anyone can check it out. I travel alone, and the solo price was very good. Cabin was comfortable and roomy.
It was a cruise to Iceland stopping off at two Scottish ports during the cruise.
The ship is very smart and elegant. Sometimes the staff were found lacking but I got the impression that they were not trained properly, example evening dinning- instead of waiting until everyone was seated to give out the menu’s they pounced on you even before you were properly seated, small enough but after a week of this it got annoying.
That aside the cruise was great
MS Fridtjof Nansen
MS Fridtjof Nansen is a small ocean ship sailing with HX Expeditions.
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