Our cruse ship virtuosa left Southampton to Lisbon then to carnary island's on a fantastic ship something to do everyday the staff are amazing the shows are great the restaurant are good and you can make some great friends in the champagne bar . Why smc its a great company to sail with .
The cruise was wonderful. Not the most luxurious but we still had great time and the food was great.
Related reviews
Our first impressions were good! The ship was well laid out , the bar areas had plenty of seating! The cabin was fairly small. The buffet was extremely busy and as the week went on we realised there was very little variety on offer. My partner and I both caught norovirus whilst on the ship, when checking on various forums, there had been reports of it being on the ship two weeks prior to our sailing but there had been no warning! The only thing that made us aware something wasn’t right was the buffet was not self service! This seemed a bit pointless when ten feet around the corner at the bar, the guys serving were handling every different persons cruise cards and handing them back, no handwashing was taking place. In seven days I did not once see any cleaning of high touch points - lift buttons or stair rails! We had a booked a day trip through MSc to Paris on our last day, we couldn’t go as we’ were too unwell and they refused to refund us.
My reason for leaving two stars is because the staff were lovely. Personally, I will never cruise MSC again, whilst I appreciate any cruise line can get viruses on board, it was the lack of communication and acknowledgment and the refusal to refund £280 for a trip I could not take. We will be going back to Princess!
Restaurant and bars very good,itinerary good
All the staff were phenomenally helpful and friendly, food was good, buffet selection was incredible, generally all round joyful and fun atmosphere. Only down side was how hard it was to find a seat in any of the bar areas, I guess that's one way to encourage people to upgrade to Yacht Club.
Took my wonderful elderly parents on this 5 night cruise , knowing this would probably be our last holiday together.
Having to use wheelchairs/ walking aids and managing the effects of memory loss meant that a cruise on board a beautiful ship was the best choice to make some lovely memories.
Watching my dad's face during the theatre shows and watching him tuck into what seemed like a mountain of his favourite food in the buffets made us all smile.
The practicality of always having bathrooms at hand and having designated areas in theatres for those with mobility difficulties made it all very easy.
We all loved the opulence of the ship, and enjoyed sitting at different bars listening to music. We also watched a stunning sunset from the sky bar one evening as we left Rotterdam.
Wonderful memories which I will always treasure x
Fabulous service, fantastic food and amenities. Great destinations and an unbelievable experience.



