Reviews
![WOW WOW WOW]()
The most incredible cruise.
Made memories to last a lifetime.
Absolutely magnificent.
We boarded the ship in Beijing, and even being a Diamond member I can't remember a better or quicker embarkation. No sooner had we arrived in the terminal, than we were shown into a private area complete with hot and cold drinks, pastries and other snacks, but we didn't have time to grab a cup of coffee before we were shown to the desk, and our passes issued. The Quantum is the first of the Quantum class ships, and boasts dodgems, an IFly , plus the usual toys RCCL has on their larger ships - Flow rider/climbing wall - but as a lazy cruiser I was happy to go to the Windjammer for lunch, then find the nearest bar for my first cocktail of the trip. The balcony cabin we chose was as always, stylist, comfortable, and had all the space we needed for our clothing. I've been lucky to sail with most cruise lines, but despite some ship variations, I've always found the food in RCCL very good. We usually visit the speciality restaurants while on board, and can recommend Chops Grill where the quality is always excellent. What attracted us to this particular cruise was the itinerary. Neither of us had been to Vietnam before, and I was blown away by the diverse culture of the place. Definitely one ticked off the bucket list. Back on board we discovered that while the dodgems were 'off' the space was used for either fencing lessons, or if you were so inclined, you could learn the traipse! I was happy to watch. Back home, I had no idea this would be my last cruise for a while, but at least I came away with wonderful memories.
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Reviews
![Brilliant service & food]()
A fantastic short break away, the staff and service was excellent. Food was lovely!! Really surprised me how nice it all was.
Only downside was the boat and rooms etc were looking a little bit tired. Needs a revamp. Other than that it was great! My husband is Coeliac and everyone was helpful and he didn’t have any bad experiences!
Reviews
![A lovely cruise]()
Our cruise was from Shanghai, China to Japan.
It was a big cruise ship with many passengers.
Everything was good, the only issue I had was that we had to get to entertainment events early to get a good seat.
The food was great on all levels, fine Dinning and the main Buffet.
The restaurant, Windjammer, had a great variety of food on offer.
A great trip.
I enjoyed the cruise but I was disappointed that we only had a few hours in Port to visit the area in Japan.
This has made me want to go back to Japan for a longer stay.
A very pleasant and enjoyable trip.
Reviews
![Panama Canal is a must see cruise]()
We embarked in San Diego on this 16 nt cruise. Highly recommend sunset balcony to make the most of Panama Canal. Great ports in Columbia and Costa Rica. An older ship in RCL fleet but staff were excellent, plenty to do and never too crowded (other than when transmitting Panama Canal itself). Solarium is a great space on this ship and food was to a high quality. The ship is. It a superliner but absolutely perfect for this amazing itinerary.
Reviews
![Cruise for senior citizens rather than RCL usual fun standards!]()
Er we’re travelling on Vision of the Seas from Baltimore. Ship is an older and smaller one in the fleet but despite this, cabin was spacious and a real plus was the cleanliness of the ship.
Limited facilities so no flow rider or ice rink, not even small crazy golf. Shuffle board (at an angle) was as exciting as it got, with badminton being played in centrum as no sports courts.
We were planning on a relaxing break and so lack of sports weren’t too much of a concern, however evening entertainment was a real let down. Shows of poor standard, no musical production, special guest stars were a let down. All of the above was not helped by such an old clientele who typically were on early dinner sitting and in bed by 9:30!
Quality of food was typically good and service in restaurant was excellent, but bar waiter service was very slow and could take up to half an hour from ordering a drink to receiving it.
I have no issue in sailing on an older ship but sadly this was more of a retirement home at sea - many guests simply stayed on ship to be looked after for months at a time. This is a great facility for some, but needs to be marketed as such. Not up to RCLs usual fun packed high quality offering.
Reviews
![Dreadful customer service, never again with Royal Carribean]()
11 night cruise tokyo to singapore with 5 stops; nagasaki, South Korea, Hong Kong, Ho Chi Minh and Na Treng. Within a few months of booking they had dropped Na Treng for unconvincing reasons. Then a weather event (not their fault of course) meant we couldn't board the ship until 2 days later than planned so our cruise was now 9 days. Despite having already dropped a port stop, they announced that they would be dropping two further ports to make up time so no stopping at nagasaki and S Korea. Then the day before we were due to stop at Ho Chi Minh, a tannoy announcement that we would instead be stopping at Da Nang. We couldn't research what to do there given the extortionate cost of Internet access. There was a stampede to book trips meaning 2+ hour queues.
So we lost 2 days of a cruise, 2 days of a drinks package, 5 stops became 2 of which only one was as advertised, the 2 extra nights we stayed in tokyo cost us dearly as we had to book a hotel room at short notice and to oay for food that would otherwise have been included on the ship, and the trips we had booked with external companies doe ports we didn't stop at were lost at considerable cost.
The Royal Caribbean customer service response? Just disgraceful. They refunded part of the hotel cost leaving us significantly out of pocket. The lost trips? Sorry but no refund. The extra food? Nothing. The loss of 2 days of the cruise and the drinks package, they offered an on board credit. I had no reason for a credit as I had nothing I needed to spend on board so wanted a cash refund. Nope, not budging. I have been with RC on several occasions and have now cancelled my crown and anchor membership and will never sail with them again. The measure of a reputable company is how they respond when things go wrong not when things go well and RC showed their true colours. Avoid at all cost
Quantum of the Seas
Quantum of the Seas is a mega ocean ship sailing with Royal Caribbean International.
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