Wonderful time. Excellent food, staff and entertainment. Cabins a little dated and aircon not always working but overall very happy and going on another Ambasader cruise this August. Very sad that this will be the last multi-generation cruise as Ambassader are no longer doing them. My family and I have loved all our cruises with Ambassader.
Was very much looking to travel with ambassador as travelled a few times previously with cmv.
Have to say was a bit disappointed with a few things.
The staff were quite inexperienced especially in the restaurants and this led to long delays waiting for food and there was not enough bar staff again causing long delays to get drinks. We paid for a premium drinks package and most of the premium drinks were not available.
Due to storm and bad weather we missed quite a few destinations and spent most of the trip at sea and as much as I normally love sea days there was too many and not enough entertainment laid during the day to compensate missing out on the main destinations we went for.
Thought ambassador would have offered a special deal to passengers to do the trip again but no offer of compensation or discount.
The other annoying thing was we paid full price and it was being offered half the price a couple months before departure but we were offered nothing to compensate this either!
The ship was lovely and I’m sure things will improve over time but left us very disappointed and not sure if will book again ( we had planned to book another trip on the ship but decided not to ) pity really
Related reviews
Great destinations … Carribean islands so a great taster cruise to research where to go another time…. Ship well run and excellent entertainment, but layout of pools a disappointment but not something that could be easily changed. Staff less attentive than on Fred Olsen, but still great service and food. Everything kept nice and clean despite being an older ship. Tours very competitively priced too. Great first time cruise with Ambassador but shame Trumps antics meant we missed our Cuba ( it had been that which had swung our choice between Fred 35 days and Ambassador 40 days including 🇨🇺 Cuba in the first place )
After years of saying we would never go on a cruise we finally took the plunge and booked our cruise with Ambassador, from start to finish it was a delight. The staff and service were second to none especially with our so who has Parkinson's, at buffet his plate was filled and taken to his table for him as his hands were shaking. The ship was spotless and the staff always had a smile. We enjoyed it so much that we have booked to sail with them next year.
We had the most fabulous cruise, staff were amazing, everything was perfect!
1st class cruise staff excellent food 5* entertainment brilliant. My second cruise with ambience this year can’t wait to my next trip with them. Nothing too much trouble.
Third time in Ambassador, lovely staff, slower pace and most (bar a few entitled) fellow cruisers were very social too. Food above average. Excursions could so with some better planning , a bit of a bun fight getting off the ship, all they need to do is allocate people to coaches and stagger them off out of the theatre in 5 minutes intervals, rather than having 10 coach loads trying to fight their way off.
Had a deluxe suite with separate bedroom courtesy of upgrade programme, excellent .

