Wonderful time. Excellent food, staff and entertainment. Cabins a little dated and aircon not always working but overall very happy and going on another Ambasader cruise this August. Very sad that this will be the last multi-generation cruise as Ambassader are no longer doing them. My family and I have loved all our cruises with Ambassader.
Ambience is a fine ship which compares very favourably with others of a similar size and age. there were plenty of onboard activities for sea days and also plenty of comfortable sitting spaces if the activities did not appeal. All staff and most of the crew , with only a few exceptions, were friendly and helpful whenever encountered.
Our cabin was roomy and well provided with storage although we did have to search for some of it at first. The shower cubicle was lovely and big so that the curtain did not wrap itself around one as does happen sometimes on other ships. We did find the balcony, our first experience of having one of these, a bit small. It was only really possible to sit out on it if we sat sideways -on between the door and the ship-side. We did actually do this a few times during the 21 days we were sailing.
Our only real disappointment came with the main room dining in the evening. We had requested first sitting at a table for 4. We found ourselves on a 6 seater, OK, no real problem, but for many nights we were sat on our own, the people who had also been allotted to that table only actually appearing twice. On various nights we were joined, belatedly, by people who had requested first sitting but been allocated second. We got on well enough with each of these 'new' couples for them to state that they would be very happy to join us for the rest of the voyage but when they asked the M'D they were refused and shunted off to other tables where they then became permanent fixtures. We would wave at each other each evening as they walked past us, our table being prominently by the main walkway through the restaurant, on their way to their new tables. I queried this with one of the supervising personnel on 2 occasions but no reason was tendered for this ridiculous state of affairs and we continued to 'sit in state' on our table for 6 in full view of everyone entering the room each night and feeling as if we must be 'untouchable' for some reason. Were we actually contagious? Eventually we did have a brave couple as companions for the final 4 evenings. They said they were stopping on our table with or without permission and by then, I think, the 'powers that be' had given up. Due to this unfortunate turn of events we found it quite difficult to make friends with people as we have always done on previous trips.
There was a good selection of off-ship trips and the prices were not too bad, some proved to be better than others.
Our chief complaint , if it can be called that, was the total 'mess-up' at the evening meal. Our waiters could not have been better.
Would we book again? Probably.
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Great destinations … Carribean islands so a great taster cruise to research where to go another time…. Ship well run and excellent entertainment, but layout of pools a disappointment but not something that could be easily changed. Staff less attentive than on Fred Olsen, but still great service and food. Everything kept nice and clean despite being an older ship. Tours very competitively priced too. Great first time cruise with Ambassador but shame Trumps antics meant we missed our Cuba ( it had been that which had swung our choice between Fred 35 days and Ambassador 40 days including 🇨🇺 Cuba in the first place )
After years of saying we would never go on a cruise we finally took the plunge and booked our cruise with Ambassador, from start to finish it was a delight. The staff and service were second to none especially with our so who has Parkinson's, at buffet his plate was filled and taken to his table for him as his hands were shaking. The ship was spotless and the staff always had a smile. We enjoyed it so much that we have booked to sail with them next year.
We had the most fabulous cruise, staff were amazing, everything was perfect!
1st class cruise staff excellent food 5* entertainment brilliant. My second cruise with ambience this year can’t wait to my next trip with them. Nothing too much trouble.
Third time in Ambassador, lovely staff, slower pace and most (bar a few entitled) fellow cruisers were very social too. Food above average. Excursions could so with some better planning , a bit of a bun fight getting off the ship, all they need to do is allocate people to coaches and stagger them off out of the theatre in 5 minutes intervals, rather than having 10 coach loads trying to fight their way off.
Had a deluxe suite with separate bedroom courtesy of upgrade programme, excellent .

