Reviews
![2023-03-08 16:45:50]()
Our 11th p&o cruise. Very disappointing. Ship too big, far to many passengers. Had to use an app to book everything and most things were booked up before the cruise. No theatre seats, only able to book one speciality restaurant once. Trips expensive and not as described.
No response to complaints. Food not to the usual standard. There did not seem to be a full complement of staff. Most staff were excellent but overworked. For anyone who had never cruised things were probably great but experienced cruisers would see a massive drop in standards.
The whole ship was over crowded.
We have another cruise booked on Ventura, but we will be cancelling and forgoing the deposit.
P&O have seen the last of us.
Reviews
![2023-03-08 16:03:12]()
My wife and I took our family including 3 year old grandson on a long awaited Caribbean cruise on Britannia. Having cruised twice with P and O on Iona within the last year I was a little apprehensive as there seemed little atmosphere onboard, Britannia however was a much more enjoyable cruise, the staff seemed a lot happier and friendlier which reflected in the level of service which was excellent especially towards my grandson who they really made a fuss of. We had a couple of small problems as the drop down bed for my grandson was not suitable and the 8.30 dining time was too late for a three year old, but both were sorted straight away. Having also enjoyed the entertainment and food we would definitely cruise on Britannia again
Reviews
![2023-03-08 14:42:17]()
I had a fabulous time and I booked on the cruise to go again in March 2024 on the New Arvia . Everything was perfect from the time I left home and the time I arrived back .
Reviews
![2023-03-08 14:25:20]()
very happy even though school holidays and busy children were well catered for and entertained. children in dining room were well behaved and welcomed by the staff,
Reviews
![2023-03-08 14:22:21]()
Fantastic time Cruise was great. Britannia fantastic ship traveled on Britannia a number of time and we have never been disappointed shows always great onP&O
Reviews
![2023-03-08 14:16:43]()
Food was fantastic, didn’t have a bad meal anywhere and plenty of choice.
Not enough sun-beds on sea days.
My biggest complaint was there wasn’t much sport for women, only table tennis.
There is a lovely sports area on the top deck but only basketball, football and cricket was played here. I am a tennis player and would have loved to be able to play tennis every day.
The cabins are smaller than the Azura and Ventura as there wasn’t any bedside drawers each side of the bed.
Reviews
![2023-03-08 14:04:19]()
Reviews
![2023-02-23 11:48:34]()
An enjoyable cruise but noticeable that standards on board have dropped. Niceties such as bed turning, chocolates on the bed and with coffee in the dining room have ceased and whilst the food was good portion sizes have reduced. The range of drinks offered in all bars and restaurants has dramatically reduced and we were constantly told that advertised drinks were not available.
The My Holiday app should be abandoned as most of the time it didn't work and when it did it wasn't operated by staff which made it a waste of time. Being unable to book a specialist restaurant for a special occasion in advance meant that we were unable to celebrate our special event due to incorrect advice at reception and then not being able to get a table until considerably later than we wanted to eat in the restaurant we favoured.
The daily events programmes were rather uninspiring but evening entertainment improved in the second week. The entertainment staff especially the Manager were noticeable by their absence and communication about change of venue for outside events cancelled by bad weather were non existent.
The Atrium was sadly underused being an ideal space for more entertainment
We still managed to enjoy the cruise overall but P&O need to address these issues
Reviews
![2023-02-18 11:14:33]()
Reviews
![2023-02-17 06:27:27]()
My first, my husbands second, cruise.
I was a little apprehensive as I am new to foreign travel but the whole experience was first rate. The ship was big but not one of these giant ships now available. Staff were pleasant and helpful throughout, lovely outside cabin with balcony, very clean, excellent food. Looking forward to another P&O cruise which we booked through Trailfinders.
Reviews
![2023-02-16 17:40:38]()
Great ship with great food and all home comforts. However, slightly understaffed and certainly a cutback in the number of entertainers. The Cookery Club was excellent and the Dinner/ Cabaret was great value - thoroughly enjoyed. Although it was stated due to covid, the black tie nights were slightly underwhelming as no crew were present - we do like the Captain's presentation on the first black tie night. Altogether good value.
Reviews
![2023-02-16 13:25:28]()
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![2023-02-16 09:36:05]()
Brilliant Cruise, service, staff, suite, everything was very good
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![2023-02-15 20:08:54]()
What a fantastic ship Brittania is. I had such a wonderful time. The staff are hardworking and so nice , friendly and polite.
I stated in an outside cabin with balcony with 2 friends for my 60th birthday.
This was my first cruise, only wish I had done it before. Already planning the next one
Reviews
![2023-02-15 18:47:26]()
Really enjoyed the cruise. The entertainment was very good. We didn't have the drinks package but we thought the drinks on board were reasonably priced. The wifi package was ridiculously expensive. I thought the dinner portions were smaller than before the pandemic. Food was very good on the formal evenings. Especially enjoyed Burns Night.
Reviews
![2023-02-15 18:16:59]()
P + O have cut back on several things due to attempting to keep the prices of the cruises down my main one was steward services not the stewards fault just to little time to see to everything food good but not the quality it used to be . staff as usual where wonderful a big thank you to the reception staff .
