This was my first sailing on Iona though I've been on more P&O ships than any other line. I've also been to Norway before so I pretty much knew what to expect in terms of the vibe of the ship and the itinerary. We normally book balconies but this time we were in a suite as it was our anniversary. We didn't get any particularly special treatment because of this but I wasn't anticipating any. The cabin (an aft wraparound balcony suite) was stunning, loads of wardrobe and cupboard space, far more than was needed for a seven day holiday. Very comfortable bed, two TVs, a fancy coffee machine. I loved the bathroom - the 'Jack and Jill' sinks and the huge bath almost justified the expense of the upgrade alone. Same could be said of the enormous balcony (big enough for a dining table and four chairs, two sun loungers and two deckchairs with room to spare) - absolutely wonderful on an itinerary as scenic as Norway. I did have a couple of minor gripes insomuch as the shower leaked slightly and two of the USB ports didn't work but, other than that, the cabin was perfect. The butler was very helpful and he did earn his tip by anticipating our needs and generally being very helpful and available though, truth be told, I'd happily just have the suite and no butler. I did very much enjoy the perk of using the Epicurean restaurant every morning for breakfast though. It was a very relaxed way to start the day - not only because the food was great (and they always remembered my oat milk) but it meant we could avoid the buffet scrum.
The ship itself is massive. I've been on Britannia before but Iona felt considerably bigger. We didn't even manage to see it all until the third day. It does feel like a very family orientated ship (because it is) and, as we have to travel in school holidays due to work commitments, there were a lot of children on the ship when we travelled. Not an issue as we utilised our own 'private deck' most of the time but Iona did feel like a very busy, bustly ship. There's tons to do, lots to see and many shops to peruse so you'll never be bored but you might be overwhelmed by the crowds if you don't have a nice big cabin to escape to. We didn't use many facilities as shows and quizzes aren't our thing but we very much enjoyed using the spa/thermal suite which provided a serene escape from the crowds.
I found all the staff to be pleasant and helpful, and the ship was always clean and tidy though, again, to be honest, not hugely 'impressive' in style. The food was of a good standard. I do however feel that pennies are being pinched with P&O since Covid (where are the sailaways of old?). For example the standing charges in speciality restaurants have increased while what you actually get has decreased. The classy theatre style of The Epicurean (preparing dishes at the table) has gone and you get less 'extras' in Sindhu. I also thought Andersons on Iona was a poor example compared to the classier versions on other ships, it seemed more like a games room than a refined bar. I thought the Ice Cream Afternoon tea looked fun but it had basically melted by the time it arrived and you're left with a sticky mess that is almost impossible to eat. I only ate in the MDR for lunch a few times but the selection was decent and service was quick. The Norwegian Tasting Menu in Epicurean was a really good option but again, slightly expensive for what you get. The Quays is a nice idea and can be less busy than the buffet but the food was hit and miss - the chicken katsu was lovely, the fish and chips was dry. You win some, you lose some.
Norway is obviously beautiful and the ports were all very pleasant. The weather was changeable and varied but, being from the North of England myself, it didn't pose any real barriers to enjoying the holiday. Just pack for all eventualities. We did one P&O excursion (the Flam Railway) which was about 250 quid for the two of us. I realise it would have been cheaper to book independently but I do like the peace of mind that going with 'official' excursions brings. It was well organised but I'm sure I could have sorted it just as well myself if I'd have been bothered.
Ultimately, I don't think I'll be rushing back on Iona (unless I find a great deal in the future) but we booked 16 days on Arcadia for next year while we were still onboard so P&O haven't lost us completely, yet.
