First cruise ever. WOW why did I leave it so long? The Wprl at your feet is how I’d describe this trip. The places the staff the ease of booking . The food is such a treat. Lovely 🥰
Mis sold by imagine cruises 2 ports advertised that were never booked in the first place . 80s extravaganza was only 3 hours out of a 11 night cruise . Health and safety not great a lot of people got Covid which in my opinion would not have been helped by the staff being allowed To visit Liverpool prior to our cruise mer Maiden where we were all Covid tested . Food was very Average and lunch was not really very good . Ran out of wine soft drinks fresh Juice never had any mock tails Available ran out of starters ran out of specials even after evening meal only been open a hour . No entertainment 80s themed . Disembarkation was the worse organised I have ever seen gangway too steep no help no one organising it pushed onto buses . Covid corridors ! . Offered 100 per person as compensation to over 700 people not acceptable . Also 500 offa cruise if you spend more than 2000 can get cheaper online .
Won’t ever book with imagine again
Response from Virgin Voyages: We are sorry that you had a disappointing cruise. As we've discussed with everyone who sailed on this voyage this cruise was a charter organised by Imagine Cruising and the cruise was not the quality we would expect to deliver as standard with Virgin Voyages.
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Fantastic from start to finish: such welcoming crew, delicious high-quality meals, fun evening music and cocktails with a good kick!
My first cruise and exceed my most bold expectations: travel, food, entertainment! Very indulgent
When we arrived shipside we were not welcomed as if it was a luxury experience and had to struggle aboard with our suitcases.
The room was very noisy all day and long into the evening as we were just below the gym area. It was a very comfortable room with a sea view, but being on the 13th deck there was a huge overhang which hampered the view and we hadnt been made aware of either the noise issue or the restricted view.
We couldn't secure a booking at any restaurant until we complained about it near the end of the cruise. It seemed that loads of groups had booked up everything and we weren't the only ones complaining that we couldn't get availability at any restaurant at any time.
The comedians weren't funny at all and at the last gig I don't believe anyone there laughed once. The musicians were the same one almost every night and she seemed to have issues every single night and so only sang a one or two songs.
We felt the food in the individual restaurants wasn't the quality of our previous cruise and were quite disappointed with the menu. The galley was generally good though. We also felt the entertainment wasn't as good as our previous Virgin cruise.
Maybe we had high expectations as we had been a Virgin cruise before. We felt considering this was a cruise where most folk were 'indoors' most of the time Virgin could have tried a bit harder with the activities as if you dont like zumba or karaoke you are pretty much stuck.
Not sure I would pick Virgin again
I’ve been on 2 virgin cruises it luxury food was amazing & crew & entertainment brilliant
The food is incredible, especially Extra Virgin restaurant. The takeaway food is also amazing, the sushi boxes are fresh and tasty.
Love the no kids element! Great atmosphere - it's what you make of it, you can find an area on the ship that suits your vibe.


