The room was excellent. it took us over a week to properly book a table for when we wanted to eat at night.There were two people at the point of booking,one the man was very good and tried to help when he could.The other a female was one of the most horrid people I have ever met on a cruise liner.Basically the ship was too big. To say I wont be going back is an understatement.
If I could give 6 stars for service I would…..the staff work so hard and are so helpful and wear their masks diligently.
Embarkation was easy, although it seemed busy we kept moving. Food in MDR was very good and felt there was still plenty of choice/variety although the menu slightly reduced from pre covid. Buffet also very good. Cabin clean and I really hope turn down service doesnt return……not necessary and staff better used elsewhere…..or maybe even reduce their hours!
Entertainment very good but we couldnt book the theatre for second week on the “app” so decided to take it as a sign and as more people started coughing as the cruise went on, we were glad we avoided it and managed to avoid Covid.
Tours were good too. At first, felt wearing a mask on all coaches was a nuisance, but appreciated it was for the best and glad it was mandatory.
P&O “app” worked mostly for booking evening meals in the main dining room but we didnt always get buzzed……we just made our way to the dining room & queued. There were 2 split desks to check in at the dining room entrance….one for “buzzed” and one for “walk ups” but people seemed to use either so still ended up queuing!
Thank you P&O for a great cruise (although build up not as enjoyable as usual because of covid testing the day before….now that was stressful!)
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Chosen because of itinerary and more days on land than at sea. Had been on this ship more than 10 years ago. Ship recently refurbished so looks very smart. Balcony cabin more spacious than other P&O ships. Food generally good in main dining rooms though getting a table for 2 very difficult unless you are prepared for a long wait. Entertainment good, itinerary excellent (Santander is recommended, not often on itineraries). Ship had to have a deep clean so boarding was late but didn't detect high levels of sickness, just keep away from the buffet and Jacuzzis!
On the whole, good value and the only gripe was missing out on Guernsey with a day at sea instead. As there was warning that this would probably happen there was disgruntlement among the passengers that there appeared to be no effort made to find a substitute port of call.
Only our 2nd cruise (1st was the Caribbean on Arvia) but even though we were on a smaller and older ship we still had an amazing holiday. The destinations and tours we did were fantastic. Our only negative was we should have booked for 2 weeks instead of one!
Lots to love some not so good
Arrived at port had to wait to book in cabin with balconie very good no problem with luggage arrived on time was quite rocking in bed sailing for 2 days got to madera very nice but not a lot to do alot of old poeople on board which was fine food was nice staff very nice dont like the strict dress code though but others didnt seem to mind lovely weather in the canaries very pleasant cruise going to another cruise with pand o in november
Just as good as ever, Tenerife is great at Xmas and my Teide is stunning as is Madeira


