P&O Cruises Ventura
I will skip over the cruise as a whole - as all was fine till the start of the theatre show on the last evening before disembarking. The Head-liners show was about to start when an old gentleman ( me ) caused some commotion, and noise, by falling down the small balcony stairs. This was my own fault, but obviously a six' stair drop was quite the drama - not the one that 1700 people were supposed to be watching, in fact one girl en route onto the stage kindly stopped to aid me and a Doctor who was luckily seated nearby. Everyone who treated my injuries whilst I was prone, and upside down on the stair, was caring and kind until two more nurses insisted in carrying me off to a vacant loo for privacy, and further treatment for a large lump on the back of my head, plus a suspected broken hip. After simple checks, I was released back to the theatre with instruction to go to Reception and make a formal report and also request a nurse to check me once again, in case there was any further developments.? 5 Star treatment - so far! We could not believe what came next at Reception - firstly we were informed that no nurse was available, and appeared not to care that I was in pain ! Then we were questioned in depth, shouted at like we were criminals trying to dupe someone ! We tried to answer as best I could but shock eventually forced us to give up when we were told that if we did a "Report" we would have to pay £200, or more £300+ if a doctor was needed. We had had enough at that point and left, and went to bed, disgusted at P&O's treatment of customers - no stars in the end! We went to NHS,Doctor next day, to check all was well. THANKS NHS.!

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P&O Cruises Ventura
Ventura

Ventura

Ventura is a large ocean ship sailing with P&O Cruises.

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