The room was excellent. it took us over a week to properly book a table for when we wanted to eat at night.There were two people at the point of booking,one the man was very good and tried to help when he could.The other a female was one of the most horrid people I have ever met on a cruise liner.Basically the ship was too big. To say I wont be going back is an understatement.
A lovely cruise adults only. Arcadia is a slightly older ship but comfortable and clean. We had to do a self-assessment covid test and sign a form to say we had a negative result. The cabin was fine not plush but ok, all the crew wore face masks the whole cruise we wore them the whole time we were in public areas (our choice) but surprised as a majority of the passengers did not and I think this is why towards the end of the cruise that a lot of the COVID isolation cabins started to be occupied and this could not be blamed on P&O if passengers are complacent about covid.
The food was nice but not as good as other cruises with P&O we have been on possibly due to cutbacks. We were on freedom dinning so used the app to be put on the main restaurants waiting list, but this worked fine. As my wife is a vegetarian we did have an issue with the menu choice for a few days as there was not enough vegetarian choices but we filled in a feedback form put in our cabin after a couple of days asking for initial thoughts about the cruise and mentioned the menu problem ad we had a phone call from the head of the restaurant who sorted this out and my wife was then approached each evening meal by a waiter with other options and could choose what she would like for the next day by being provided the next day's menu but if there was not a suitable choice the staff went out of their way to help her. The food in the buffet was ok but again less choice to what we have experienced before. We also booked the shows we saw via the app but it was not required as there were spare seats each time, we thought the shows we watched were very good. Tall but one shore excursion was good, the one we were not happy with and gave our feed back to the excursions desk on board the ship and they were happy with this feedback as a lot of passengers do not do it, we also go a part refund for the excursion. We did miss one port due to bad weather, but no big deal and our excursion booked for that port was refunded.
Overall, a lovely cruise but I think it was slightly overpriced, but you cannot fault the politeness and willingness of the ship's crew.
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Chosen because of itinerary and more days on land than at sea. Had been on this ship more than 10 years ago. Ship recently refurbished so looks very smart. Balcony cabin more spacious than other P&O ships. Food generally good in main dining rooms though getting a table for 2 very difficult unless you are prepared for a long wait. Entertainment good, itinerary excellent (Santander is recommended, not often on itineraries). Ship had to have a deep clean so boarding was late but didn't detect high levels of sickness, just keep away from the buffet and Jacuzzis!
On the whole, good value and the only gripe was missing out on Guernsey with a day at sea instead. As there was warning that this would probably happen there was disgruntlement among the passengers that there appeared to be no effort made to find a substitute port of call.
Only our 2nd cruise (1st was the Caribbean on Arvia) but even though we were on a smaller and older ship we still had an amazing holiday. The destinations and tours we did were fantastic. Our only negative was we should have booked for 2 weeks instead of one!
Lots to love some not so good
Arrived at port had to wait to book in cabin with balconie very good no problem with luggage arrived on time was quite rocking in bed sailing for 2 days got to madera very nice but not a lot to do alot of old poeople on board which was fine food was nice staff very nice dont like the strict dress code though but others didnt seem to mind lovely weather in the canaries very pleasant cruise going to another cruise with pand o in november
Just as good as ever, Tenerife is great at Xmas and my Teide is stunning as is Madeira



