Our second Azamara cruise but not our last. The ship was a cool haven in what was a very hot August! The itinerary perhaps, would be better suited to cooler, less busier periods but was ok!
Good great as usual, especially Prime C! Service really excellent too!
Our first cruise on a smaller ship was to Madeira and Canaries will not be our last with Azamara, our inside cabin was quite spacious and well positioned. Dining was exceptional, although we booked one specialty meal we didnt feel the need to book again. The staff were very friendly and helpful at all times and often found time to stop and chat. Cant wait to book another cruise with Azamara (although may have to wait a few months as my wife is having a hip replacement)
F A B U L O U S
Cruise good. Communications from Azamara and travel abysmal. Will not Cruise with this line again.
Our first cruise with Azamara, we thought we would try a smaller ship with an upmarket reputation and we were delighted that it lived up to our expectations, the quality of the food and the services given were excellent. We really enjoyed the smaller ship experience especially the calmness of all the dining rooms and the pool area which gave the ship a very relaxed atmosphere, we would definitely recommend Azamara.
Chose this cruise as an original cruise to South Africa was cancelled twice through Covid. We were given an ultimatum to either loose deposit or move to another cruise. Arrived at the port and it was the worse embarkation ever experienced. Shifted from one part to the terminal to another and finally left out in the sun for 25 minutes to through security before finally being able to go onboard. We were given times and a number but none of this was used and people just embarked Wiley Nile’s. To get onboard it was hard to get on board as the gangway was a number of steps. Once onboard had to do safety exercises first. We went to cabin. This is the smallest cabin I have ever encountered. Bathroom was a joke and it had a shower curtain which I thought had gone out of cruising years ago. Had to move a heavy table in order to get on the balcony then move back to sit at the desk. Balcony had a huge table and two chairs. In order to look over the balcony you had to move the table. Wardrobe was a joke so small. Went up to the buffet which was so small and with the number of people there it was impossible to look for food. Before we did this we tried to book the paid restaurants. We were in the first group on but found we could not get any of the dates we wanted. Evening meal was not better I chose steak which was impossible to cut. We thought this was so supposed to be 5 star cruising but I have had better on lower class cruises. We set sail and it was impossible to walk around as the ship was listing from side to side. Could not sleep and had to take some tablets for motion sickness as it was so bad. I have cruised many times and have never had this before. Went to the restaurant next morning for breakfast to find it was only open for brunch from 9.30-11.30 so had to resort to the buffet. Wasn’t open for lunch and only opened once in 7 days. We like to be served when we are on cruise and not go the buffet. On two days we were asked to vacate the pool deck at 3.30 so they could set up for a white night party and a group entertainment night which is a cheek. The white night was a joke as the temperature in the Canaries drops rapidly at night and they were handing out blankets. We chose to eat in the dining room and this was the worse meal I have ever had. We only went to 4 ports in 7 days. One of which was a tiny island I think was called El Heiro. We did not even get off for this as you had to take bus to the town which only ran every 30 minutes. We got back to Las Palmas on Friday and did not have to get off until Saturday. Shore excursions where severely overpriced. Hop on bus in Madeira were nearly double you paid onboard then just walking out of the port and paying the bus privately. All shore excursions were really expensive. The shop onboard was only open whilst at sea which meant it was closed most of the time. We had $500 onboard spend which was so hard to spend as the shop was also overpriced. On the last few nights of the cruise the shop was full of people trying to spend their onboard credit. The entertainment was awful. There were some dancers and singers which were very low class and I have seen better at our local pantomime. Very repetitive just singling and dancing. The cruise directors night was probably the best although not that great. On disembarking we had to be out of room by 8am and off the ship by 9am. We were directed to the where we could get a taxi as we were staying the night in Las Palmas. When we got there there was a massive queue. The taxi drivers would not take us as we were only going into the city they only wanted airport of south of the island trips. We had to walk outside the cruise port in order to get a cab. We paid a lot of money for this cruise and it was certainly not worth the money. I would never use Azmara again. We have cruised many times but this is the worse cruise I have ever taken. We were told that this was a luxury cruise line and it certainly wasn’t that. We stayed in Las Palmas for 6 days in a hotel and we enjoyed this more than the cruise. The only good thing about the cruise was the staff who were very friendly and did their jobs well. The bar lady at the pool deck even made me a mocktail as all the drinks available on our package was very creamy and the other drinks available as a non alcoholic drinker were just gassy drinks. It was very annoying to find that other people on the cruise had had flight, 3 day hotel stay and cruise for a lot less than we paid.
This was our second cruise on Azamara Onward (coincidence that it was the same ship) and we had a fantastic time, met some lovely people both on and off the ship and travelled to some great places. Much prefer the smaller ship experience over large resort style ones.
Crew were outstandingly pleasant and helpful Nothing was a bother to them. Cabot rate them highly enough.
A wonderful friendly ship!
Two and a half hours waiting in a terminal before boarding did not get us off to a good start. Then on boarding the dancer who gave our safety briefing did not know if we had to put on life jackets before going to our muster station or when we got there.
After that things improved.
The only complaint we have is that service in the main dining room was very slow,
if we were on a table of six or eight orders were not taken until all the seats were filled, some nights this took a long time.
All the shore trips we went on were very good. and the Azamazing night in Barbados was stunning.
We met some lovely people, and the crew could not be faulted.
It was the best cruise we've been on, and we've done at least 26. The only small minuses were the cost of WiFi on board and the cost of the tours. We had had a problem with one tour being too long and not very interesting, but the trip to Motecristo to see the Panama hats being made was excellent. The other ones were very good as well. The food was excellent in all the dining venues but the Chef's table night was 6 * standard. Will definitely be booking another Azamara in the very near future.
Just the perfect sized ship, relaxed luxury, with just amazing staff. Food is wonderful and great entertainment although of course you get bigger shows on larger ships. Onward is the newest addition to Azamaras fleet of four almost identical ships, they all have small differences and the latest addition to this ship is the fabulous Atlas Bar. The library has moved, and now you have an additional pre or post dinner bar. I've tried many other cruise lines, but for me Azamara are the best.
First time on Azamara.
Overall a great cruise.
Excellent crew, food destinations, and a really lovely ship.
Not cheap but not bad VFM.
The ship was only half full, so service was exemplary. Never any problem getting a good table in the restaurant. As it was to celebrate out 50th wedding anniversary we took a Continental Balcony suite which was 50% larger than the other balcony cabins, and came with additional benefits, mainly complimentary speciality dining. This was well worth the added cost. My only surprise was that whilst the 'Steak'speciality restaurant was heavily booked, probably due to 50% of the passengers being Amarican, the itaian restaurant was hardly used, so we went 3 times and the food was deligtful.
Whilst the ship has been recently refurbished, and only just added to the Azamara fleet. and our cabin was perect inside, the surrounding to the patio door obviosly had not been replaced and the windows around the public area, whilst repainted were showing signs of their age.
The entertainers tried their best to get the mood on the ship lifted, but with only 50% occupancy the shows were not always full, and the late night disco was virtually empty, so overall the mood at times was somewhat flat.
Azamara missed a trick however as the following cruise was only 30% full and they could have offered us an incentive to stay on!