The room was excellent. it took us over a week to properly book a table for when we wanted to eat at night.There were two people at the point of booking,one the man was very good and tried to help when he could.The other a female was one of the most horrid people I have ever met on a cruise liner.Basically the ship was too big. To say I wont be going back is an understatement.
This was our first cruise after pandemic. We were a little nervous being around so many people. Flights were with Jet2, i felt i had to book seats as i need an isle seat for a mobility issue. Extortionate price charged by P &O!
Arrival in Tenerife was a bit of a fiasco, no P & O staff at the airport to give us any direction, TUI Reps advised us where to go.
Once at the port everything went very smoothly and cases were delivered to our cabin timely.
The cabin was fine a little tired in places but very clean. The cabin steward Monica was wonderful.
Dining in the buffet restaurant was to be avoided. People were not cleaning hands despite staff members observing and handing out trays and cutlery. it was only open one side and far too many people in the area. No seats, table clearing very slow. The food was very good in the main restaurant. The only downside being we requested a table of 6, most of the time especially the 2nd week there were just the 2 of us sat on a table for 8. Not conducive to a pleasant dining experience
Sunbeds were reserved and not used a lot of the time causing conflict. Nothing was done by staff members. Entertainment was pretty good most of the time although the air conditioning was fierce making some of the bars empty, far too cold to sit and watch the artists, many people were complaining. We did not take any organised tours, they were all easily manageable under our own steam.
All in all i think the staff all worked exceptionally hard, yes cruising has changed since the pandemic but everything has changed. We enjoyed our cruise once we decided ourselves not to use the buffet at all and chose the warmer venues. We will certainly be sailing with P & O again in the near future.
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Chosen because of itinerary and more days on land than at sea. Had been on this ship more than 10 years ago. Ship recently refurbished so looks very smart. Balcony cabin more spacious than other P&O ships. Food generally good in main dining rooms though getting a table for 2 very difficult unless you are prepared for a long wait. Entertainment good, itinerary excellent (Santander is recommended, not often on itineraries). Ship had to have a deep clean so boarding was late but didn't detect high levels of sickness, just keep away from the buffet and Jacuzzis!
On the whole, good value and the only gripe was missing out on Guernsey with a day at sea instead. As there was warning that this would probably happen there was disgruntlement among the passengers that there appeared to be no effort made to find a substitute port of call.
Only our 2nd cruise (1st was the Caribbean on Arvia) but even though we were on a smaller and older ship we still had an amazing holiday. The destinations and tours we did were fantastic. Our only negative was we should have booked for 2 weeks instead of one!
Lots to love some not so good
Arrived at port had to wait to book in cabin with balconie very good no problem with luggage arrived on time was quite rocking in bed sailing for 2 days got to madera very nice but not a lot to do alot of old poeople on board which was fine food was nice staff very nice dont like the strict dress code though but others didnt seem to mind lovely weather in the canaries very pleasant cruise going to another cruise with pand o in november
Just as good as ever, Tenerife is great at Xmas and my Teide is stunning as is Madeira


