Overall we had a very enjoyable experience. We couldn’t fault the organisation, embarking and disembarking was smooth, well organised and hassle free. The ship is a little tired and the decor somewhat dull, but it is well maintained and comfortable. The majority of the staff were delightful and helpful. However, the entertainment team were not as visible as normal and director of entertainment was notable by his absence. There is definitely still some impact from Covid on the service and number of staff around the ship. However, having not had a holiday for over two years, I enjoyed this cruise enormously. If you are unsure about travelling, don’t be, it was fine.
Food was exceptional. No need to book chargeable restaurants, as main restaurants were outstanding. Difficult to get a sunbed by the pool during school holidays, unless shore day. Rooms lovely, but, as the ship missed its scheduled refurb, due to COVID it could do with one, now.
It was the worse cruise I have been on . The food was not what you expect from cruising, I found some of the waiters in the restaurants very rude . I also felt the cleaning of some of the public areas was very lacking especially around the pool area.
I have no problems with the cleaning staff of the cabins they were very good also the staff working in the bars.
I have one positive not I was pleased with the flight out to the Caribbean once we checked in our luggage we didn’t see it again until we were in our cabin , also transfers from airport to our ship was excellent.
The main entertainment, deck 7, had a vile smell of sewerage the whole first week, filling one cabaret room with it, we never saw an officer anywhere. We made a complaint at reception and received no response from anyone. My other gripe was the drinks package which we unfortunately bought, you are allowd 15 drinks a day on their terms, a spirit was a single measure only, on one occaison at the bar i ordered 2 gins in one go as i was entitled to up to 15, but no, I was told I could only have 1 and sit and wait 15 minutes before ordering another, was even told off once for not waiting long enough !!!! Costa coffee, you were allowed a standard Latte but not a large one, so petty. On a plus note, I thought the food in the main dining room was lovely, hot and tasty, the theatre shows were generally good too. So in general avoid the drinks package with P & O, yet other companies are such as NCL or MARELLA have excellent packages, take a leaf out of their book P & 0 !
Enjoyed my cruise. The ship is looking slightly old fashioned but the food in the evenings was of a really good standard. the breakfast and lunch in the buffet let it down.
friendly staff, good priced drinks.
bathrooms need updating with plastic tops and shower curtians
entertainment varied from very good to bad
the cost of the cruise was very good though and I would sail again with P&O
Staff are friendly and try very hard but there's not enough of them. Some eateries not open and afternoon tea only served in the buffet. The entertainment was sketchy and new shows would be welcome from the Headliners. Not always able to get requested drinks in all bars despite them being on the menu. No sail away parties which was very disappointing. Overall this was a good cruise but P and O need to up their game to compete with other lines. Food in the MDR was good albeit with a more limited choice than previously. No evening turn down service which wasn't a major issue but I missed the chocolate. Cabin steward delivered ice daily as requested.
We have cruised on the Azura with P&O several times and found it was great value for the money we paid. We will use them again
A great cruise! This was our first cruise since the pandemic and it was great to be able to get back onboard!
Was fine until covid broke out just cruising round for ten days not allowed off ship
Been on the Azura twice now and everything was excellent and up to the very highest level you can get.
Was a very memorable experience with plenty of new places to explore, some of the excursions were a bit hurried, but overall a great quality service from P&O.
I love cruising with p and o , very good service when you are getting on and off the ship , wonderful food , great waiting staff , lovely room , the only bad thing is I think charging nearly 7 euros for a bottle of water