Sadly standards at P&O are dropping. Penny pinching and lack of respect for old returning customers are going to cost them dearly in the long run. I am a regular cruiser with P&O (Caribbean loyalty tier) but sadly my next cruise will be with a different cruise line.

3

P&O Cruises Azura

Reviews

Customer Review

Shore excursions descriptions were terrible. Felt ripped off. When complaints were made by many passengers we were lied to and dismissed. Azura literally has gaffa tape on chairs, stinks and rooms are like dated travellodges. Following the cruise I wrote to customer service and received a standard email which didn’t address issues TWO MONTHS later!!

4

P&O Cruises Azura

Reviews

Customer Review

Standards have slipped on P&O across the board. We are now....for the first time after countless cruises with P & O.....looking at other cruise lines and have already booked with Msc

3

P&O Cruises Azura

Reviews

Customer Review

Sailed on Azura , paid for Balcony cabin but a month before sailing I was informed that my select price cabin was unavailable due to covid isolation purposes, and was downgraded 8 cabin grades to a part obstructed sea view . No compensation no partial refund nothing , the Entertainment left a lot to be desired with shows cancelled or technical problems , food was good but not all drinks were available despite being advertised Overall not the best sorry but p&o need to do better

3

Reviews

4

Reviews

A wonderful cruise to a beautiful destination! Simply amazing!

5

P&O Cruises Azura

Reviews

Customer Review

Due to covid restrictions we were not allowed to leave the ship in lasPalmas in the canery islands and did not even go into Cadiz at all the entertainment staff worked really hard playing to practically empty rooms but hard and restaurants were closing early I understand the difficulties caused by covid but all the passenger abourd the ship had payied for the facilities to be available

2

P&O Cruises Azura

Reviews

Customer Review

1st class all the way

5

P&O Cruises Azura

Reviews

Customer Review

The Cruise was excellent, we had a great time, cound not fault our time whilst away on the Ship

5

P&O Cruises Azura

Reviews

Customer Review

AFTER ALL THE COVID TESTING AND PAPERWORK IT WAS NICE TO GET SOME SUNSHINE HOWEVER IT WAS OBVIOUS THAT THE NUMBER OF STAFF HAD BEEN REDUCED BOTH IN THE DINING ROOM AND CABIN CLEANING. WAITERS WERE OBVIOUSLY HAVING TO COVER MORE TABLES AS THEY WERE RUNNING ABOUT TO TRY AND KEEP UP LEAVING A LOT OF PASSENGERS WAITING A LONG TIME FOR FOOD ALSO NO WINE WAITER SO WINE WAS ARRIVING WITH SWEET COURSE. ENTERTAINMENT POOR QUALITY MY P &O APP ONLY WORKED PART OF THE TIME CUTTING OFF WHEN I TRIED TO ACCESS ANYTHING

3

Reviews

5

Reviews

An amazing cruise with the family to some stunning destinations! Superb service and a fantastic holiday, with memories to last a lifetime!

5

P&O Cruises Azura