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Based on 58 reviews
5★
39
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15
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Reviews 2022-10-25 15:07:02
2022-10-25 15:07:02
We had a fabulous time. Every member of staff who works on the ship are just brilliant. They are super patient, friendly, attentive and are just amazing. The service was great, the rooms are cozy and clean. The drinks and food aplenty, super delicious and fresh. Embarking and disembarking was easy and quick.
5
Princess Cruises Enchanted Princess
Reviews 2022-10-24 22:37:46
2022-10-24 22:37:46
I booked this cruise as I am a big Michael Ball fan and he was giving two concerts during the seven day cruise. The supporting acts were excellent, especially Rock Opera, exclusive to Princess. Michael’s performance was fantastic, bearing in mind he had just fought off Covid! I booked as solo cruiser and met up with a lovely group Of other solo cruisers, so was able to dine with them before making our way to the theatre.
5
Princess Cruises Enchanted Princess
Reviews 2022-10-24 20:58:56
2022-10-24 20:58:56
Enchanted Princess being recently launched is still in an as new condition. However, its public spaces are poorly designed even comparing to similar design ships from the same group. For example getting around the ship one can only use the starboard side as there is no walkway through the ship on the main decks around promenade. There is very little that could be described as a prom deck. The public room venues are scheduled poorly resulting in huge overcrowding in various rooms such as the rooms used for quizzes, the rear nightclub room and even the theatre. The departure experience from Southampton involved a very long hot queue out of the doors leading to security scanning. Yet on the other side of security were many unused seating areas. The best part of the Princess cruise was the dining room service and food. Along with cabin services and condition of their new ship. The worst part and the key reason I would not recommend is the 8-10 week wait to get emails answered by customer services, and the normal very long waits to have calls answered only to get through to someone in pre cruise sales helping out who cant assist with anything that needs dealing with post cruise. Even pre cruise there is no answer to emails and when there is a response they seem to think its ok to state there is an 8 week response time. In my company 48 hours is considered too long. If we used 8 weeks we would have no business. I would only sail with Princess if there was an amazingly low cost cruise with a great itinerary which is worth risking their horrific landside customer care.
4
Princess Cruises Enchanted Princess
Reviews 2022-09-07 09:44:08
2022-09-07 09:44:08
Beautiful ship, very attentive and polite staff, nothing too much trouble. Embarkation had numerous problems and staff lost control of the situation but didn’t spoil the holiday. Accommodation first rate, food good, missed the lobster!
4
Princess Cruises Enchanted Princess
Reviews 2022-09-01 20:01:03
2022-09-01 20:01:03
Booked this cruise to Iceland and Norway instead of our intended trip to the same destinations on Sky Princess in June.Massive saving and princess plus included,downside was school holidays,although the ship was not too crowded. Royal class ship with slight differences to various bars and eateries,due to staff shortages dinner times were sometimes challenging although we seemed to fare quiet well,although we booked anytime dining we mostly ate in the fixed dining restaurant.As always all staff were really friendly and helpful and with a virtually brand new ship the decor was excellent.But disappointed that there were only two production shows during our two week cruise.
5
Princess Cruises Enchanted Princess

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Enchanted Princess

Enchanted Princess

Enchanted Princess is a large ocean ship sailing with Princess Cruises.

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