Excellent service from start to finish,nothing too much trouble for all staff members.
A beautiful ship.
Embarkation very quick and efficient.
All public places very clean.
Staff very friendly.
Balcony stateroom a bit dull, colour wise and could have been cleaner but maybe they are understaffed. Beds hard. No face cloths provided now.
Market place buffet, a bit all over the place, regarding food. All plates and glasses were plastic, not my idea of cruise ship luxury. A lot like a works canteen and the food always seemed cold.
Minuet restaurant looked good and the staff did all they could to make you feel welcome. Yet again, the food not very warm and the choices could have been better, hotter and tastier.
Premium extra drinks package was very good.
The pool area good, inside and outside.
Singers and dancers in the theatre were excellent, really enjoyed the shows.
I didn’t go on any shore excursions as they were very expensive.
I wish the covid safety issues had been more implemented. I went on this ship last year and MSC were quite strict but this year they weren’t asking people to wash/disinfect hands, some people did just not care enough to do it, hence I did come back with the addition of Covid. Did take temperature on way out of Market place but I’d been there three days before this happened.
Disembarkation was very good.
Definitely good value for the money I paid.
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A huge ship with so so many guests.
Unforgettable memories, amazing experiences, beautiful scenery, very friendly and helpful staff and guests, great food and drink and excellent entertainment.
It was amazing I would only do yacht club from now on
The cruise was wonderful. Not the most luxurious but we still had great time and the food was great.
Our cruse ship virtuosa left Southampton to Lisbon then to carnary island's on a fantastic ship something to do everyday the staff are amazing the shows are great the restaurant are good and you can make some great friends in the champagne bar . Why smc its a great company to sail with .

