Excellent service from start to finish,nothing too much trouble for all staff members.
The embarkation was brilliant, was 10 minutes in total to board the ship. The ship itself is stunning, very modern and lots to do. The service however, was slow, not being asked by waiting staff if you wanted a drink, we always had to ask. The staff were friendly but could see they were a little stressed.
My boys, who are 2 and 5 loved the cruise, they are both Autistic and loved the whole experience of the ship.
The disembarkation was a complete shambles. Not enough information over the tannoys, just a big stampede. We queued for over an hour when our number was called to disembark, with 2 Autistic boys it was a complete nightmare.
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A huge ship with so so many guests.
Unforgettable memories, amazing experiences, beautiful scenery, very friendly and helpful staff and guests, great food and drink and excellent entertainment.
It was amazing I would only do yacht club from now on
The cruise was wonderful. Not the most luxurious but we still had great time and the food was great.
Our cruse ship virtuosa left Southampton to Lisbon then to carnary island's on a fantastic ship something to do everyday the staff are amazing the shows are great the restaurant are good and you can make some great friends in the champagne bar . Why smc its a great company to sail with .

