Excellent service from start to finish,nothing too much trouble for all staff members.
The ship was absolutely georgous which is 5 stars but the organisation is absolutely the pits, embarking was a nightmare there was no drop off from the car,we had to park the car and queue in the car park to drop off our luggage, it was boiling hot and being disabled and queuing for hours to get our luggage on was a nightmare,then when we dropped off the luggage there was another queue to get on the boat,we were told to wait in a waiting room with numbers that were given to us,one side was even numbers and one side for uneven,well the even numbers all went through and no uneven numbers were called we all waited having to stand for about 90 mins everyone was moaning,they eventually let us on saying the doors were stuck ,then getting on the tenders we're another joke,a queue to get a number,then another queue to go to the theatre then another queue to get on the tender, and there was only 2 tenders. so getting back on the ship was another nightmare waiting in the hot sun for 2 hours .I would never recommend MSc to anyone,nice and cheap but that's the only plus
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A huge ship with so so many guests.
Unforgettable memories, amazing experiences, beautiful scenery, very friendly and helpful staff and guests, great food and drink and excellent entertainment.
It was amazing I would only do yacht club from now on
The cruise was wonderful. Not the most luxurious but we still had great time and the food was great.
Our cruse ship virtuosa left Southampton to Lisbon then to carnary island's on a fantastic ship something to do everyday the staff are amazing the shows are great the restaurant are good and you can make some great friends in the champagne bar . Why smc its a great company to sail with .

