Excellent service from start to finish,nothing too much trouble for all staff members.
We boarded this almost new ship at Greenock. The Covid mitigations were carried out smoothly and all vaccination paperwork viewed and lateral flow test done with no problem. It is a very impressive ship and our balcony cabin was spacious. The usual crystal MSC staircase was even more dazzling than normal and the changing ceiling in the main parade was spectacular. Most passengers adhered to covid restrictions,masks on when walking about and a max of 4 in the lift. The entertainment was of a higher quality than usual on a MSC ship. Food in MDR was variable with one superb meal, one menu nobody at the table liked and the others fine. Food in buffet was excellent. They were now allowing people to select their own food. Service was OK but definitely fewer staff than usual. Also strange not to see a single officer walking about. The excursions were well organised and of a good standard. I missed having the ice cream parlour amd specialist coffees being available everywhere as part of my upgraded Premium package. Things deteriorated after Southampton with many more passengers than when we boarded at Greenock. Thye didn't seem to care. Mask wearing plummeted especially on formal night. Lifts were crowded. Disembarkation was really smooth and quick. Really enjoyed the cruise but not so happy when I tested Covid Positive a few days later. I notified MSC but have had no response.
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A huge ship with so so many guests.
Unforgettable memories, amazing experiences, beautiful scenery, very friendly and helpful staff and guests, great food and drink and excellent entertainment.
It was amazing I would only do yacht club from now on
The cruise was wonderful. Not the most luxurious but we still had great time and the food was great.
Our cruse ship virtuosa left Southampton to Lisbon then to carnary island's on a fantastic ship something to do everyday the staff are amazing the shows are great the restaurant are good and you can make some great friends in the champagne bar . Why smc its a great company to sail with .

