Christmas markets cruise. Ship is large but flows reasonably well and despite being near capacity never really felt crowded. Embarkation and disembarkation excellent. Main self service restaurant very limited selection especially in evening. Main dining rooms reasonable choice could not get in to speciality restaurants as fully booked before boarding boarding if open at all. Would go on her again but not first choice
We were really impressed with the Iona. It's one of the most modern cruise ships we've been on.
i would say this 12 night cruise was best value for money. Given a chance I will do it again
Last April we went to Norwegian fjord .Fantastic ship amazing scenery.
After a frustrating time trying to download the ships app so we could book meal times etc
we settled down to enjoying the cruise. Staff so polite and helpful and ship fabulous. Looking forward to our next p and o cruise.
The general standard had dropped ,the meals lacked variety with no chicken in general dining.The dining staff appeared very inexperienced and we never saw our cabin steward although the cabin was kept clean.People spent hours in the hot tubs so many others did not get the chance to use them.The entertainment was excellent
a very poor food variety, all cooked at remote location and pretty luke warm/cold when it arrives.
i do think that p o have forgotten FRESH VEGETABLES, same old same old frozen, not even a different selection, watery and very poor quality.
poor food quality was my concern. service of cabins , less than to be desired, asked for several things, did not appear.
flowers - do not buy, poor quality and will last for 5-7 days longer forget it,
celeb shows with meal,, meal aweful celeb not much better,
plus factors, a super ship, shame cost cutting is affecting quality
Having waited for so long for our cruise ( due to covid) my partner and I was ready to celebrate our friends Special 60th Wedding Anniversary. Unfortunately to cut to the point. IONA SHIP WAS VERY DISAPPOINTING. Our friends who are in their 80s and were unable to DOWNLOAD THE MY HOLIDAY APP ALONG WITH MANY MANY MORE SEA TRAVELERS. SO therefore we were in a Queue every single day FOR AROUND 1 TO 2 HOURS SO AS WE COULD BOOK OUR MEALS IN THE RESTAURANT, THEARTES, EXCURSIONS ETC. When we complained to male member staff at the EXCURSIONS DESK WE WERE TOLD WE HAVE TO LEARN TO USE THIS APP FOR FUTURE SAILINGS. TRIED TO EXPLAIN THAT OUR FRIENDS DO NOT HAVE ACCESS BUT NOBODY LISTENED. I PERSONALLY FOUND THAT THIS SHIP HAD TOO MANY PEOPLE ONBOARD AS THE ALL THE ENTERTAINMENT AREAS ESPECIALLY
HAD NOT ENOUGH SEATING FOR THE AMOUNT IN THIS SHIP WHICH HAS NO SOUL TO IT AND THE STAFF WERE OVERWORKED SO THEY HAD NO HEART IN LOOKING AFTER CUSTOMERS. REALLY,REALLY DISAPPOINTED WITH THIS SHIP.
Christmas and New Year cruise 2022/23 - ship fully occupied.
Iona is a beautiful ship, however the soundproofing between decks isn't as good as I expected from a new ship. Our cabin was directly above the Club house and the noise was extremely loud til about 4.30a.m. Having been directly above Havanna on Ventura previously and had no problems with noise, I expected Iona to be the same or better for sound proofing. Fortunately both my friend and I are both deaf in varying degrees so did manage to get some sleep. I think the Club house needs to be listed as more of a night club or disco. The cabin was ok, the bathroom superb!! Fish and Chips in Hook Line and Vinegar were outstanding!!! Dining wise, we like to eat early and found if we went to MDR at 5.30-6pm and joined the line for "Happy to share or pager", we were seated quite quickly and experienced none of the problems other passenger encountered. Entertainment was ok, best acts were Ben Moss and Vocal Extr3me who were absolutely brilliant. The Pantomime from the Panto company was fantastic - an outstanding performance each day! We enjoyed our holiday and were lucky with, in the main, good weather. Would go on Iona again.
Wow. We had a fantastic cruise thanks must go to Captain Wesley Dunlop and all his marvellous staff.
From embarking in Southport to disembarking a fortnight later, the whole experience was first class.
The food was excellent quality and cooked perfectly.
I can’t thank everyone enough for making our holiday so special.
Good overall but not entirely to our taste
Our third cruise this year and our second time on Iona, we had a brilliant time and are looking forward to our next cruise on Britannia in April followed by Aurora in October then Iona once again in December. We have definitely caught the cruise bug
Disappointed that the weather was a bit too cold to sit on deck on sea days (But that is my fault for choosing that time of year) of which there were quite a few.
Restaurant meals were excellent although the choice in the buffet areas was a little limited.
Very disappointed with the booking system for restaurants and theatre which always said 'fully booked'. Discovered that it was possible to go straight in if willing to share a table. Also found that one of the staff was able to book us in to see the various options in the theatre. (Why were we unable to do that?)
Did make a complaint, at reception, about the lights in the theatre shining in faces. Did not have any reply.
Embarking is spot on. Disembarking is a joke! Love Iona but people were not sticking to the correct areas for smoking & vaping. And there is nobody challenging them!
Staff are wonderful & the seaview cabin this year on deck 4 was smashing. Last year a balcony on deck 15 was also great. The ship is beautiful & very stable. Very clean.
Shops are a waste of time selling really expensive jewellery & watches...to who? And I think the art galleries for sale are a waste of time. The entertainment was ok last year but absolutely dire this year, the worst I've ever seen on 10 cruises.