Reviews
![2023-01-22 16:46:23]()
Amazing ship but long queues especially at reception. Not a lot of choice for veggies in the Horizon and food not very warm.
Reviews
![2023-01-22 15:02:20]()
We were worried about this 'Spain and Portugal' cruise on Iona having read so many negative comments about the ship prior to sailing but as usual we shouldn't have put too much store in all that negativity as we had a great time. The itinerary was significantly changed (Valencia dropped for Malaga and Lisbon dropped for La Coruna) but it made for a better, more balanced itinerary and we actually preferred it. The ship is large but never felt crowded despite sailing at virtually full capacity. Food was uniformly good to excellent and service was perfectly acceptable. The ship still looks and feels new with generous spaces and an abundance of outdoor space and options for walking/exercise. Our cabin was spacious and comfortable and apart from a tendency to 'creak' in bouncy weather it was a great base for 14 nights. All in all a very good experience.
Reviews
![2023-01-22 12:06:11]()
It was my first cruise and I enjoyed it so much I will be back for another one. Staff were brilliant and helped so much. My partner and I were both on crutches and the staff were always happy to collect our trays and food and take it to the table for us. Bring us coffee and whatever else we needed. I found the food great and there was a great choice of restaurants to choose from. The excursions were good but not all to my choice for the future. Overall I would definitely say value for money. The only thing I would change personally is getting a room with a window rather than an inside cabin.
Reviews
![2023-01-22 11:58:04]()
we were so disappointed with our cruise. We had really high hopes that it would be fabulous but it wasn't on so many levels and has totally put us off cruising with P&O again. The ship was very disorganised, staff had no time for the guests, people were queuing for hours to go into a restaurant, for the theatre, for classes, for the spa. It was not an enjoyable experience! The ship lacked any atmosphere especially on Christmas day and New Year. The captain or senior members of staff never showed their faces for the whole duration of the trip, which is totally unacceptable. The reception desk staff were unable to answer questions and queries and had very little time for the guests. Everything was so expensive on board and the wifi charge was astronomical! Please do print this review so that other people are pre warned.
Reviews
![2023-01-18 00:39:10]()
Christmas and New year cruise to canaries Iona is a beautiful ship but is unexpectedly noisy between decks for a new ship. Entertainment wasn't as good as previously experienced on P&O, altho Vocal Extr3me were fantastic and Ben Moss was excellent.. Kalon Rae was very poor. Also The Panto Company panto Aladdin was brilliant. Food in mdr's was great, also hook line and sinker served the best fish and chips ever. The Olive Grove was also excellent. Too many passengers and too noisy for me, but an experience.
Reviews
![2022-12-10 19:10:19]()
P and O have have cut out a lot of the things we liked on previous cruises. No port talks , no port information literature available. Entertainment in the main was poor. Had to book to go to the theatre or shows. Those in the know had booked before they boarded hence some venues were unavailable for the whole of the cruise.
Reviews
![2022-12-10 16:40:56]()
Although the ship was nearly full, 5000 people on board we never had any trouble getting seats inside or outside. The ship is lovely and we really enjoyed it, We had a bit of trouble at first with the app. but after a while we just turned up at the dining room and had the same table every night.
There are so many eating places with so much choice and we enjoyed all our food.
Plenty of quizzes and entertainment. The pub Brodies was really good with plenty always going on there. Really enjoyed this holiday, would go on it again.
Reviews
![2022-12-09 15:33:38]()
I had to send my steak back twice,not cooked correctly.My partner had to send his steak back not cooked correctly.My partner had food poisioning one day.Had to book by phone app to go to venues when arriving at venues the booking did not show on there system.Also at meal times the app not working correctly.
Reviews
![2022-12-09 15:26:03]()
A stunning ship with a vast variety of public spaces. Cabin was comfortable and a good size with a spacious bathroom with lots of storage space and a generous sized shower. Entertainment to suit all tastes. Drinks very reasonably priced. Food generally good in the dining rooms particularly at lunch times but the buffet was disappointing…not enough choice and not enough food stations open for such a large ship.
Reviews
![2022-12-09 14:14:31]()
Having been cruising for a number years with various cruise lines myself and young family were very disappointing.The service was poor bed wasn’t made every day the wait for your drinks took to long as we couldn’t order straight from the bar you had to order thru the waiters I Pad Buffet was very poor main dinning we didn’t get to see always full it appears the lack of staff was the problem .Boarding at Bruge was chaos once again lack of staf The two dinning venues we managed to dine in were were very good .Very disappointing cruise
Reviews
![2022-11-10 13:38:11]()
Very good. Food and crew were excellent.
Excursions were good but when we asked about accessibility for my disabled wife we were told they were fully accessible.
The coach steps were almost impossible for my wife. As a result she missed out on some. However she was quite happy to remain on board.
Reviews
![2022-11-09 19:52:18]()
A new ship, and you can tell! Full of luxuries and comfort that you’d hope for. The ship is large but able to sail in to the fjords with ease and make the most of the amazing views with huge glass panels and atriums.
Norway is breathtaking to see from Iona. It was the number of outdoor whirlpools that made it even more special. And the comfort of the rooms and amazing balcony.
Reviews
![2022-11-09 18:54:51]()
Although we have traveled with P&O before in 2018, this was nothing like it.
The ship was nice but too many corridors. We enjoyed the food in all of the
venues ,what a shame the bars didn’t match the eating places. Maybe the ship
was just too big, with not enough staff. Sorry P&O but you need to up your game
again.
Reviews
![2022-10-24 23:12:23]()
Poor service, gave assurances and never delivered. Not a patch on Britannia. When you do complain nothing taken seriously. treated very badly, company full of excuses. No where near as good as it used to be.
Reviews
![2022-10-24 19:44:38]()
Very disappointing. No port talks, no port information. Poor entertainment. No proper dance floor. Restaurants and theatre needed to be booked on an app. You could not be spontaneous.
Reviews
![2022-10-24 19:04:08]()
Very disappointed after being on a P&O cruise before. Iona is nice but just too big, with corridors that remind me of school. Food was lovely but the service is not what it was. Such a shame .
