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![Going back in time]()
The whole experience was wonderful from start to finish. The ship was beautiful, food amazing and the staff superb.
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![Caribbean]()
Very good cruise
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![First time cruiser]()
Travelling with Cunard was my first cruise, and basically I was very unsure as I have dreaded the idea of 2000 people on a boat and I have a few food allergies.
From the moment we boarded I was absolutely in love with the boat, the decor, the very friendly staff and most of all the menus in the restaurants. The head waiter in our restaurant would give me the next day’s menu and told me that the chef could make any dish safe for me to eat! I never missed out on the most amazing dishes.
I cannot thank the staff enough. The trip has given me confidence in cruising. We had an amazing trip. Thank you Cunard
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![Top of the form]()
Great crew comfy cabin would go again
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![2023-03-28 23:05:40]()
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![2023-03-28 16:54:53]()
Cruise on Queen Elizabeth Melbourne to New Zealand Q309. We heard one hour prior to boarding the ship that the cruise had been cancelled. Neither Cunard or Cruise1st told us it had been cancelled. We overheard a guest in our hotel mention it to someone else. I know the weather had been bad in New Zealand in February, but Cunard or Cruise1st must have had information as a rearranged itinerary to cruise the east coast of Australia had been decided days before and not told us.
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![2023-03-28 16:50:32]()
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![2023-03-28 14:59:38]()
The cruise we did was fine but not the one we booked! Hull fouling meant no entry to New Zealand with just 14 hours notice of a major revision meaning we headed up the eastern coast of Australia instead. Given that Cunard had been aware of the issue since November 22 bad form by Cunard.
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![2023-02-17 13:41:39]()
A number of late changes to itinerary and a poor response by Cunard to passenger complaints
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![2023-02-16 05:14:30]()
Cunard allowed to get all the way to Australia in order to pick up the ship from Melbourne to tour New Zealand. However they cancelled NZ at 12 hours notice. This was not because of the weather, but because the ship failed to meet NZ marine hygiene requirements. We were sent a choice of excursions to NZ six weeks before and had an email the day before leaving the UK to travel to Australia telling us one of the excursions had been cancelled. When we arrived in Australia we were handed a letter stating that the ship would also now not be doing the NZ fjords. No mention was made of the full cancellation until we had completed the land/ 10 day visit to Australia. It appears that the same ship had also been refused entry for the previous cruise for the same reason and even though they failed to address the issue in the interim period they still advertised the cruise. Customers were given a replacement cruise along the east coast of Australia. Thi included Sydney where we had just spent five days. Cunard offered a 50% cost reduction and on board spending money. However, as our wish was to NZ we were left to make our own arrangements. How can Cunard be allowed to sell a cruise they knew was never going to go ahead? The obviously left customers who had travelled to Australia to join the ship with very little option other than to continue on a trip they felt forced into. We were told 650 guests were affected. Surely there must be a Trade Description of Consumer rights issue here?
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![2023-02-08 11:19:29]()
3 excursions cancelled and itinerary changed at last minute. Extras very expensive, port customer service
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![2023-01-22 13:48:35]()
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![2023-01-22 12:48:54]()
This was the most wonderful experience! It was everything i had hoped fir and more. Beautiful ship, great food & service, wonderful scenery and fantastic excursions. A never to be forgotten experience.
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![2022-11-13 19:55:30]()
Very good and everything to a very high standard, other than the wi-fi (maybe a temporary problem). Exceptionally good in every respect
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![2022-10-25 16:23:53]()
I had heard about Cunard's reputation for service but I cannot praise them enough for the way they looked after my husband, who can only eat liquids. If anyone is worried about cruising with special dietary requirements then Cunard is the line for you. The menus for the next day were brought to us each evening for my husband to choose from, the meals were prepared by his own chef, liquidised and served in the restaurant. Nothing was too much trouble, which removed all the usual worry of will there be anything for him to eat. All we had to worry about was the slightly turbulent seas, which meant we missed two of the scheduled stops but Cunard managed to fit in an alternative of Elba on one of those days. The Queen Elizabeth is a beautiful ship, just the right size and with plenty of top class entertainment (we had three performances by Alfie Boe which was a great surprise!). We will certainly be cruising with Cunard again.
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![2022-10-05 15:39:22]()
Never having voyaged on Cunard before despite having cruised over 20 times, I had high expectations, but I was disappointed. The ship was a tad dated and had seen better days. My cabin inside was nice, but I had no view outside because of a huge lifeboat. The food selection for dinner was very limited compared to all the choice one has on say Royal Caribbean. The service wasn't particularly good and the waiters got it wrong a few times. Fortunately, the weather was very good and the scenery was awesome. I was also disappointed that I was told there was a fee to use the inside Spa pool and therefore I didn't go, thankfully as the weather was good enough for the outside pools. The gala nights were themed and so limited the "dressing-up" part of my cruise. The afternoon tea in the Queen's room was quite something, though, and very enjoyable.
