Reviews
![Just amazing]()
Auckland to Sydney with stop in Hobart, Tasmania.
Loved Westerdam and of course, the scenery was amazing - especially the 3 fjords.
We are 3 seniors and we dared to explore through our exciting excursions. The service on the ship was second to none. The Cruise Director and staff made us feel welcome at every turn. They made us feel like we were the only ones they were serving. We have experienced some great cruises, but this was exceptional. It's not always about the destination. Sometimes, like this cruise, it was about what was happening on the ship. The various entertainment was outstanding. The food was excellent. There was nothing about this cruise that was shabby.
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![Holland America Alaskan Cruise]()
Excellent navigated cruise especially through Glacier Bay where we were given great information by local arrangers who came aboard . Also College fjoyd where we crept up slowly as close as we dare to see and hear the calving while the captain turned a full 360 degrees.
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![It had it all]()
New Zealand was a beautiful destination and Holland America made it a seemless holiday with great food, service and amenities.
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![Everything is extra]()
We didn't opt for the 'Have it all' package as we don't drink much and thought it expensive, especially for a 38 day trans-Pacific cruise!
But by the time you added up the cost of drinks, coffees, shore excursion discounts, speciality dining nights, wifi and gratuities that would have come with the package perhaps it was a false economy? All of these were stupidly expensive.
Gratuities for our cabin for the cruise was over $1000, added to our bill without prior knowledge (steep considering 18% gratuities was added to every drinks bill).
There were so many things that were charged extra throughout the ship. Yoga and spinning classes at $20, bridge visits, galley visits (over $100! I remember them being free), craft classes, several items on the menu every night as extras! People joked that they'd charge for toilet paper if they could.
The cruise ended up being so much more expensive than. Buyer beware.
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![A fabulous cruise]()
We went on the Koningsdam after our tour of Canada. The ship was beautiful and we saw so much wildlife life. It was absolutely fantastic
Reviews
![Faeces]()
Firstly we had back pain issues but our brilliant cabin boys sorted that out with a topper.
The toilet regularly blocked and multiple attempts to get the suction to work were unsuccessful with the bowl alarmingly filling up to the top.
The major issue is a significant human faecal smell at three places at the back of the ship, flutes, vista, down stairs 5 at latitude and the squid and anchor bar on 7, The smell occurs intermittently but when in full flow! We left as soon as possible otherwise gagging would ensue. I pointed this out to the customer service who could not care less. Eventually I spoke to restaurant manager who said he would get back to me with a report , nothing was forthcoming. He said this was the first time he had heard about it, which is a blatant untrueth as Facebook is awash with reposts from several people on the boat. The staff in vista are brilliant but I feel sorry for them working in this environment.
The preparation handling and consumption of food is potentially hazardous and denial is disingenuous.
Mercifully, after a reconisce of vista restaurant ,the smell had abated on the last night ,so we could eat in the best restaurant.
